Average User Rating:2 star rating based on 7 reviews.
Alaska USA Credit Union
Alaska USA Credit Union Locations| 4000 Credit Union Dr Anchorage, AK 99503 907-563-4567 www.alaskausa.org  |
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Alaska USA Credit Union is headquartered in Anchorage and is the largest credit union in the state of Alaska. It is also the 16st largest credit union in the nation. It was established in 1948 and as of December of 2011, it had grown to 1,605 employees and 438,967 members. Alaska USA Credit Union has a 3-star health rating.
Related Posts
CD Rates Down But Still Competitive at Alaska USA FCU in AK, WA & CA - 1/5/2012
Alaska USA Credit Union held on to some very competitive rates for most of last year. Unfortunately, those rates didn't make it into 2012. However, the new CD and IRA CD rates are still fairly competi ...
Survey of the Best Local CD Rates in San Bernardino, Jacksonville, Little Rock and Other Cities - 5/27/2011
Most of the CD rates held up well since last week . Two exceptions were two New York City credit unions (Montauk and Bay Ridge). Montauk's 3-year and 7-year CD rates fell by 25 basis points, and Bay R ...
Competitive CD Rates at Alaska USA Federal Credit Union in AK, WA & CA - Local Only - 5/23/2011
Alaska USA Credit Union is offering some competitive CD and IRA CD rates especially for minimum deposits of $10K and $100K. Below are some of the most competitive CD rates as listed in the credit unio ...
Competitive CD Rates at Alaska USA Credit Union in AK, WA & CA - Local Only - 3/2/2010
Alaska USA Credit Union is offering some competitive rates. The most competitive include a 2.01% APY 18-month CD, a 2.25% APY 24-month CD and a 3.35% APY 60-month CD. Minimum deposit is $500. These a ...
2007
See Rates for: Checking | Savings | Money Market | CD | IRA
Alaska USA Credit Union Checking Account Rates
Alaska USA Credit Union Savings Account Rates
Alaska USA Credit Union Money Market Rates
Alaska USA Credit Union CD Rates
| Apy | Min | Max | Product | |
| 1.86% | $100k | - | 60 Month Certificate | |
| 1.70% | $100k | - | 48 - 59 Month Certificate | |
| 1.65% | $100k | - | 60 Month Business Certificate | |
| 1.50% | $100k | - | 36 - 47 Month Certificate | |
| 1.50% | $100k | - | 48 - 59 Month Business Certificate | |
| 1.30% | $100k | - | 36 - 47 Month Business Certificate | |
| 1.20% | $100k | - | 24 - 35 Month Certificate | |
| 1.05% | $100k | - | 18 - 23 Month Certificate | |
| 1.00% | $100k | - | 24 - 35 Month Business Certificate | |
| 0.90% | $100k | - | 12 - 17 Month Certificate | |
| 0.85% | $100k | - | 18 - 23 Month Business Certificate | |
| 0.70% | $100k | - | 12 - 17 Month Business Certificate | |
| 0.50% | $1k | - | 9 - 11 Month Certificate | |
| 0.50% | $1k | - | 9 - 11 Month Business Certificate | |
| 0.40% | $1k | - | 6 - 8 Month Certificate | |
| 0.40% | $1k | - | 6 - 8 Month Business Certificate | |
| 0.25% | $1k | - | 3 - 5 Month Certificate | |
| 0.25% | $1k | - | 3 - 5 Month Business Certificate | |
| 0.15% | $1k | - | 1 - 2 Month Certificate | |
| 0.15% | $100k | - | 2 Week Certificate | |
| 0.15% | $100k | - | 2 Week Business Certificate | |
| 0.15% | $1k | - | 1 - 2 Month Business Certificate |
Alaska USA Credit Union IRA Rates
| Apy | Min | Max | Product | |
| 1.85% | $100k | - | 60 Month Tax-Deferred IRA Certificate | |
| 1.85% | $100k | - | 60 Month Tax-Deferred Roth IRA Certificate | |
| 1.70% | $100k | - | 48 - 59 Month Tax-Deferred IRA Certificate | |
| 1.70% | $100k | - | 48 - 59 Month Tax-Deferred Roth IRA Certificate | |
| 1.50% | $100k | - | 36 - 47 Month Tax-Deferred IRA Certificate | |
| 1.50% | $100k | - | 36 - 47 Month Tax-Deferred Roth IRA Certificate | |
| 1.20% | $100k | - | 24 - 35 Month Tax-Deferred IRA Certificate | |
| 1.20% | $100k | - | 24 - 35 Month Tax-Deferred Roth IRA Certificate | |
| 1.06% | $100k | - | 18 - 23 Month Tax-Deferred IRA Certificate | |
| 1.06% | $100k | - | 18 - 23 Month Tax-Deferred Roth IRA Certificate | |
| 0.90% | $100k | - | 12 - 17 Month Tax-Deferred IRA Certificate | |
| 0.90% | $100k | - | 12 - 17 Month Tax-Deferred Roth IRA Certificate | |
| 0.50% | $1k | - | 9 - 11 Month Tax-Deferred IRA Certificate | |
| 0.50% | $1k | - | 9 - 11 Month Tax-Deferred Roth IRA Certificate | |
| 0.40% | $1k | - | 6 - 8 Month Tax-Deferred IRA Certificate | |
| 0.40% | $1k | - | 6 - 8 Month Tax-Deferred Roth IRA Certificate | |
| 0.25% | $1k | - | 3 - 5 Month Tax-Deferred IRA Certificate | |
| 0.25% | $1k | - | 3 - 5 Month Tax-Deferred Roth IRA Certificate | |
| 0.15% | $1k | - | 1 - 2 Month Tax-Deferred IRA Certificate | |
| 0.15% | $1k | - | 1 - 2 Month Tax-Deferred Roth IRA Certificate |
Rates updated: 5/27/2012
Data for Q4 2011
Institution Statistics
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Institution Health
Overall Score:
3 out of 5 
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Poorly Managed
- tkvx89 - Wednesday, January 4, 2012 - 5:12 AMI tried to open and account at two different branches (Victorville and Apple Valley), only to walk out of both of them. This place has no one there to open a new account. First I went to the Victorville office, which had a line of 15 to 20 people (it's a small branch) with only what looked like 2 tellers. No one to talk to, to open an account.
So, I thougth the larger branch in Apple Valley would be better. Boy was I wrong. The line was at least 30, if not 40 people long, with it looked like again, only 2 tellers. This branch has a kios to talk to someone, so I entered my information. I was helped in about 5 minutes, so no ocmplaints there. Except, I was instructed to go stand in line to talk to a teller to open an account. I told her that I wasn't interested in standing in line for 40+ minutes just to open an account. Especially, when I can open an account anywhere else and they have someone to handle new accounts (since, it's true).
She even admitted, that they where short tellers. This is a poorly managed credit union and the first one I've ever been to that does not have someone for handling accounts. Alaska needs to temporarily increase there staff (even banks know this) to hanlde the days you where closed after a major holiday.
Mind you that I'm not a fan of banks at all (epsecially, since they received bail-out money). but I went to 3 other banks that day. All of them had at least 4 tellers, a line of no more then 5 people and at least one person to talk to for handling accounts.
4
Pam H. Ida L. In Special Credits Were Rude, Uncompromising, Disrespectful, And Engage In Improper Conduct.
- dophelan - Monday, July 25, 2011 - 11:40 AMOverall, Alaska USA has excellent customer service and I had an account there for over 10 years and was always impressed, but what Special Credits did with respect to the sale of my used car was outrageously wrongful and they should be ashamed of themselves; they interferred with my sale and caused me to lose a substantial amount of money, they actually communicated with the purchaser of the vehicle and the net result was that I received less than I could have. In addition, they would not give me an additional week to sell it and were threatening and generally nasty and rude. These types of actions caused me to close my accounts. I would not advise anyone to get a vehicle loan or other loan at Alaska USA FCU. Shop around!
4
Special Credits Department
- d741 - Saturday, May 12, 2012 - 4:20 AMI have breast cancer, stage 3. I just had 5 mo. Of chemotherapy, bi lateral mastectomies, and am doing chemotherapy again since February. I got stuck with a boat in a divorce from a physically violent man. I stayed current on my vehicle and boat loans until last January. I informed special credits of my situation and lack of money. I let them come and repossess the boat for auction. It has not been auctioned yet. They just sent me notice, dated 4 days after repossession, that they are going to enforce a cross collateralization policy and if I do not pay what remains on the boat they will repossess my vehicle. Thank you for treating me like this with knowing my situation. I am not trying to get something for free, I just need to make my co payments for chemotherapy and prescriptions, etc. I am working as much as I can and I am raising a child and not receiving any child support or court ordered restitution. Please come take my vehicle next month, thiswill really help me to get to the doctor, work and school for my child. Boy do I appreciate your humanity. Thanks for the added stress, I really need this when I'm sick every single day. I have nothing left to lose. Come get my source of transportation you inconsiderate people. Thanks for all the help when I called several times to try to work something out. You are not kind people. Sometimes really bad things happen to people that are unexpected. I never thought I would have to face the possibility of my death at my age with a child in elementary school. I am venting for my own mental health. Thank you (sarcastically), for your unwillingness to work with a customer who had never missed a payment since august 2007, I believe my life is more important at this time. Come get my vehicle and put me in a horrible predicament. I will never recommend your company to anyone, ever.
3
Special Credits Department
- AKbullie - Sunday, April 8, 2012 - 1:20 PMI had lost my job and out of work 18 months. Kept my payments up till the last 3 months of my unemployment. The special credits people were absolutely horrid to work with. I had an unsecured loan, credit card and a vehicle loan with them. The vehicle loan went 30 days late and they repossessed it. When I tried to pay the vehicle off they tied the other two loans to it and wanted pay off for all three or I couldn't get the vehicle back.
If you are looking for a reputable credit union this is not the place to bank. They forget whose money is in your account. They treat the members like criminals when you try and work things out when you are late. They report false items on your credit report. Don't walk away from this credit union, run like your life depends upon it.
3
TERRIBLE!!!!!YOU're BETTER OFF WITH USAA!!!
- SROSARIO2010 - Wednesday, January 18, 2012 - 6:37 PMAs Military my husband and I were really excited to be receiving such a low APR on our car loan only to find out in the long run, they are NOT Military friendly! Although it is easy to make a one-time payment online, there are a million steps to actually use their online banking! They don't understand what BEING DEPLOYED MEANS and will not recognize nor honor the SPECIAL POWER OF ATTORNEY I gave to my sister so she could pay the auto loan, as getting online to do this myself is not a luxury I have!
Then I needed to add my husband to the account so he can make payments too and we sent in all of the paper work and nothing ever happened! I called several times to follow up and they received the paper work but he was never added to the account. They insured me that I could do the same with my sister but then what was the point of a special power of attorney?!? If they could not honor it the first time what makes them think I have enough faith to waste my time to give it a second shot? FOOLS!
Online banking, oooooo I get a checking and saving account just for having an auto loan - IT IS NOT WORTH IT! The Lower APR is NOT WORTH IT, I should have gone to USAA and when I go home on leave I am refinancing to GET AS FAR AWAY AS POSSIBLE from this worthless institution! GO USAA, they will do ANYTHING to accommodate your needs, ESPECIALLY IF YOU ARE A SERVICE MEMBER!
2
Amazing Service
- akpeach - Sunday, April 10, 2011 - 7:31 PMMy credit union, Alaska USA, has amazing service. Recently we had an issue with someone making a fake copy of our card and attempting to use it. Before we even knew there was a problem they had called us to inform us. They walked us through the steps to recover our money. This made me very grateful to them for their fast methods in identifying wrongful use. Alaska USA also has fantastic hours. They have many branches and most are open on Saturday. They even have some open on Sunday. This is extremely helpful when we're trying to deal with things on a weekend. Alaska USA has been a great credit union to us, meeting our needs for checking, savings as well as car loans and other loans. They have great rates. Their online banking option is also extremely beneficial to me. I pay almost all our bills that way as well as my loans through them are easy to pay with transferring the money. I really appreciate having a wonderful credit union in Alaska USA.
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Featured Accounts
Nationwide Savings Accounts
Open To Residents Of San Bernardino County
Per phone agent, open to residents of San Bernardino County.