| 4075 Nelson Avenue, Suite E Concord, CA 94520 (800) 972-2866 www.calpacfcu.org ![]() |
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California Pacific Credit Union is headquartered in CONCORD and is the 228th largest credit union in the state of California. It is also the 2,502nd largest credit union in the nation. It was established in 1936 and as of December of 2011, it had grown to 11 employees and 4,600 members. California Pacific Credit Union has a 2-star health rating.
See Rates for: Checking | Savings | Money Market | CD | IRA
California Pacific Credit Union Checking Account Rates
California Pacific Credit Union Savings Account Rates
California Pacific Credit Union Money Market Rates
California Pacific Credit Union CD Rates
California Pacific Credit Union IRA Rates
| Apy | Min | Max | Product | |
| 0.65% | $1k | - | 24-36 Month IRA Certificate | |
| 0.65% | $1k | - | 24-36 Month Roth IRA Certificate | |
| 0.65% | $1k | - | 24-36 Month Educational IRA Certificate | |
| 0.35% | $1k | - | 12 Month IRA Certificate | |
| 0.35% | $1k | - | 12 Month Roth IRA Certificate | |
| 0.35% | $1k | - | 12 Month Educational IRA Certificate | |
| 0.25% | $1k | - | 6 Month IRA Certificate | |
| 0.25% | $1k | - | 6 Month Roth IRA Certificate | |
| 0.25% | $1k | - | 6 Month Educational IRA Certificate | |
| 0.20% | $1k | - | 3 Month IRA Certificate | |
| 0.20% | $1k | - | 3 Month Roth IRA Certificate | |
| 0.20% | $1k | - | 3 Month Educational IRA Certificate |
Rates updated: 5/23/2012
Data for Q4 2011
Institution Statistics
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Institution Health
Overall Score:
2 out of 5
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Credit Union Took Dormant Fee But Neglected To Notify Customer.
- Lookitup - Monday, January 23, 2012 - 1:18 PMOn December 16, California Pacific Credit Union located in Concord, Ca. sent a letter saying that my husbands account was in a Dormant Status. This means that we did not have any activity with the account, no deposits or withdrawls. Because of no activity, the Credit Union is going to start taking a $10.00 a month Dormant Fee until the account is reacticated. I told my husband that after the new year I'd send the Credit Union a check.
About the second week in January we get a statement from the California Pacific Credit Union. The statement date is from 10/01/2011 - 12/31/2011.
A $10.00 Dormant Fee was taken on 10/31/1022. A $10.00 Dormant Fee was taken on 11/30/2011, and of course a $10.00 Dormant Fee was taken on 12/31/2011 just 15 days after sending the Dormant Account Status letter.
The Credit Union gave no comment as to why Dormant Fees were taken in October and November.
The account is now closed.
Whatever happened to "The Credit Union will notify you at your last known address prior to imposing any fee as required by law" ?
You owe my husband the $20.00 you took for October and November. As a courtesy you should give back the $10.00 for December.
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Average User Rating:







Would Not Recommend This FCU.
A note to potential new members......be cautious of your choice in banking here.
I have been a mostly happy member with this institution for over 10 years, yet in the recent years, the customer service this FCU offers has decreased significantly, and the accuracy of in-house banking processes have become seriously concerning.
On a regular basis I find myself worried that my payroll will be lost for 2-3 days in La La land (happens frequently), or that my accounts will be confused and payments applied to wrong accounts. (Has happened twice now, with my Mortgage) All the while, the best I have been given as a resolution to these frequent mishaps are excuses of why it is not the banks fault. WOW!
All I can say is that people like myself work hard for the money we earn and we deserve a bank that will be accountable in its business practices and to its members. Most people leave the big banks to acquire this type of security, however, this bank has a lot of improvement ahead or more members will continue to find other viable resources to manage their money.
Good Luck!