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Overview / Commentary
919-684-6704
2200 West Main Street Ste. L 100
Durham, NC 27705

Duke University Credit Union is headquartered in Durham and is the 21st largest credit union in the state of North Carolina. It is also the 1,396th largest credit union in the nation. It was established in 1968 and as of December of 2013, it had grown to 34 employees and 15,491 members. Duke University Credit Union has a B+ health rating.

Field of Membership Restrictions

Must be an alumni, retiree or employee of Duke University or be an employee or retiree of Duke University Health System or an immediate family member or household member of those listed above. - See Details

Reviews (1)

Pro's And Con's But Mostly Cons...

I have been a member for quite some time.  Over time the Credit Union gets less and less desirable.  You can only use your debit card 10times per month before they start penalizing you.  If you use your over draft protection it counts as a transfer.  After 6 transfers of any kind among your own accounts it locks you out for the rest of the month.  With this lockout any overdraft gets refused and they start charging you 32.00 per transaction.

It just seems as if over the past few years tehy are trying their best to charge you for everything they possibly can.  I think we will be looking elsewhere to not have all our saving stolen with fees and charges.

Other downside is that there is basically one branch so you have no access to ATM's ever unless you are at the hospital.  You end up in WalMart buying gum to get cash.

Last con is the customer service.  Inside the branch everyone is very nice for the most part.  The greeter up front is usually this really nice lady that checks you in etc.  I have only had two dealings with the manager and she is strictly by the book.  By the book to the point of being rater demeaning and a bit rude.  She is very different from any other bank manager that Ihave ever dealt with.

Overall if you are only doing the basics and dont use and banking services this place is fine, but if you ever need your bank in your corner this may not be the place for you



Health

Data for Q4 2013

Institution Health

B+

Texas Ratio

GRADE:
A

The Texas Ratio is an indicator of how much funds a bank has available compared to the total value of loans considered at risk. As of December 31, 2013 Duke University Credit Union had $812,000 in non-current loans and owned real-estate with $9.62 million in equity and loan loss allowances on hand to cover it. This gives Duke University Credit Union a Texas Ratio of 8.44% which is excellent. Any bank with a Texas Ratio near or greater than 100% is considered at risk.

Texas Ratio Trend

GRADE:
C+

The Texas Ratio for Duke University Credit Union experienced no significant changes from 9.13% as of December 31, 2012 to 8.44% as of December 31, 2013, resulting in a positive change of 7.56%.This indicates that the balance sheet and financial strength for Duke University Credit Union has had no significant changes in recent periods.

Deposit Growth

GRADE:
A+

In the past year, Duke University Credit Union has increased its total deposits by $4.91 million, resulting in 5.14% growth for the year. A strong track record of growth is an indicator of consumer confidence and the bank's ability to strengthen its balance sheet. The growth Duke University Credit Union has shown is excellent.

Capitalization

GRADE:
C

Both FDIC and NCUA consider capitalization levels of banks and credit unions to be of high importance. Higher capitalization allows for a greater buffer when cover loans that may fail in the future. Duke University Credit Union has $109.88 million in assets with $9.62 million in equity, resulting in a capitalization level of 8.75%, which is average.

Institution Statistics

Overall
NCUA #18616
Year Chartered1968
Employees34
Primary Regulator
Assets and Liabilities
Assets$109.88 million
Loans$54.86 million
Deposits$100.54 million
Equity Capital$8.79 million
Loan Loss Allowance$830,000
Unbacked Noncurrent Loans$805,000
Real Estate Owned$7,000
Historic Data - December 2012
Assets$104.33 million
Equity Capital$8.13 million
Loan Loss Allowance$1.00 million
Unbacked Noncurrent Loans$805,000
Real Estate Owned$141,000
Profit Margin - Quarterly
Net Interest Margin6.23%
Return on Assets0.64%
Return on Equity8%
Interest Income$3.65 million
Rates
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Duke University Credit Union Savings Account Rates

DetailsAPYMINMAXPRODUCT
0.10%--Rainy Day Share Account
0.10%$25-IRA Savings Account
0.10%$25-Roth IRA Savings Account
0.10%$25-CESA Savings Account
0.04%$25-Savings Account
0.04%--Club Accounts
0.04%--Second Share Account

Duke University Credit Union Money Market Rates

DetailsAPYMINMAXPRODUCT
0.08%$500-Money Market Account

Duke University Credit Union CD Rates

DetailsAPYMINMAXPRODUCT
0.20%$500-25-36 Month Share Certificate
0.15%$500-13-24 Month Share Certificate
0.10%$500-6-12 Month Share Certificate

Duke University Credit Union IRA Rates

DetailsAPYMINMAXPRODUCT
0.20%$500-25-36 Month IRA Certificate (Traditional,Roth,CESA)
0.15%$500-13-24 Month IRA Certificate (Traditional,Roth,CESA)
0.10%$500-6-12 Month IRA Certificate (Traditional,Roth,CESA)
Locations


Duke University Credit Union Locations
Branch Office2200 W Main St Ste L100Durham, NC 27705-4600