First Community CU (MI)

First Community Credit Union Parchment Michigan
- rosie43 - Wednesday, October 10, 2012 - 8:22 PM

My husband passed 2 months ago. I was just able to start on changing the bank accounts. Went to Flagstar Bank and they were wonderful. Went to First Community Credit Union in Parchment Michigan (THE MAIN OFFICE) and wanted to transfer my husbands Roth IRA's into my name and was told that I could not, even though I am the primary beneificiary because the money was not from my work earnings and I had to cash them out and I could put them in regular CD's if I wanted. I COULD NOT BELIEVE MY EARS. Her name was Jessica. I then told her it did not matter but the money was from my work earnings because my husband was disabled and these were spousal IRA's. Then I was told I could not take out the RMD from the traditional IRA, (even though they did it for my sister in law when my brother died and for my brother in law when my sister died. I would have to take the RMD out when I cashed in the IRA. They also told me I could not disclaim the traditional IRA even though their disclosure says I can. They told me if I cashed it in I still could not change the beneficiary on the accounts or the ones I have with them. The IRA's must all be left to the same person. I cannot leave one IRA to one son and the other to the other son and have their wives as contingent beneficiaries. They wanted the death certificate and I would not give it to them because they did not know what they were talking about. I did not want the IRA's cashed in. When I spoke to someone else they also said I could not disclaim and that it would take 2-3 months to cash in the IRA CD's. They have an estate planning attorney on their board Danielle Streed and I cannot believe that this is going on. SOMEONE NEEDS TRAINING. They also said they do not have many IRA CD's there even though my brother in law, sister in law and a few friends do.

Of course I called then emailed a formal complaint to NCUA. Hope this gets fixed soon.