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800-822-3321
Philadelphia And Reading Avenues
Boyertown, PA 19512

National Penn Bank is headquartered in Boyertown and is the 6th largest bank in the state of Pennsylvania. It is also the 120th largest bank in the nation. It was established in 1874 and as of December of 2013, it had grown to 1,631 employees at 129 locations. National Penn Bank has a A health rating.

Reviews (4)

Heavy Handed Collections/ There Is Good Times Dump You In Bad

 

I have been a large National Penn Bank Borrower for over 12 years, always paying perfectly. In good times they lent money always talking and advertising about the relationship. As soon as things got tight in this economy they started there very heavy handed collections threatening default unless we paid them down and off. We paid them down by Millions, all the time using legal threats and very heavy handed tactics, not sure even if they were legal or not. They are there in good times, but when you need them to work with you, they dump you. Squeezing the life of you. They took TARP money to help the people not kill them.....

 http://haveyoubeenbulliedbynationalpennbank.com/

Credibility

National Penn has, over the past two years, improved their financial reports greatly. However, they improved their numbers by sacrificing customer quality. They preach local is better, but they only care about their big business accounts. If you're a person who is struggling do not expect any help, or lenience from any of their branches. They treat employees horribly also. They fire good employees over 15 cents, and refuse to take into consideration the employees opinions. National Penn demands much more of their employees then they give back to them. The only thing National Penn Bank and its affiliate banks care about is posting a good balance sheet and financial reports. If you, as an average person, are looking for a new bank DO NOT pick National Penn Bank. 

Heavy Handed To Put It Mildly

Avoid this bank, they will hurt you.  During the downturn they used very heavy handed tactics to force their best customers to payoffs.  They brought in near goons from northern Ner Jersey with no connection to the local markets and recommended loan sharks as a way to pay them off.  Many small to medium size businessmen were really hurt by these irresponsible banking practices and I would never recommend them to anyone!

Terrible Bank!!

This bank is horrible. There are always so many changes in policies. In 4 years, they changed my ATM card three times. The new card was sent in a blank envelope and was unexpected. Yes, it may have been irresponsible of me not to open the mail to check, but two of the three times they changed it, I didn't know until after I called the Customer Service number to ask why my card was declined. The first time it was changed, I never received the card in the mail. I had automatic payments through my Debit Card, which were declined that month as well, giving me late fees. Then I had to wait for a week to get the new card in the mail and I was stuck with a card that was not working, even though the expiration date was more than a year later. Also, customers of this bank are no longer allowed to choose their PIN. It is assigned to you. Too many changes, too often. The third time this happened, I decided to just change banks since I had to call my insurance company, cell phone company, and TV provider with updated payment information. The convenience of the bank being in grocery stores and being open on Sundays is not worth the hassle of all the changes.



Health

Data for Q4 2013

Institution Health

A

Texas Ratio

GRADE:
A+

The Texas Ratio is an indicator of how much funds a bank has available compared to the total value of loans considered at risk. As of December 31, 2013 National Penn Bank had $49.08 million in non-current loans and owned real-estate with $1.14 billion in equity and loan loss allowances on hand to cover it. This gives National Penn Bank a Texas Ratio of 4.29% which is excellent. Any bank with a Texas Ratio near or greater than 100% is considered at risk.

Texas Ratio Trend

GRADE:
C+

The Texas Ratio for National Penn Bank experienced no significant changes from 4.04% as of December 31, 2012 to 4.29% as of December 31, 2013, resulting in a negative change of 6.12%. This indicates that the balance sheet and financial strength for National Penn Bank has had no significant changes in recent periods.

Deposit Growth

GRADE:
B+

In the past year, National Penn Bank has increased its total deposits by $146.91 million, resulting in 2.47% growth for the year. A strong track record of growth is an indicator of consumer confidence and the bank's ability to strengthen its balance sheet. The growth National Penn Bank has shown is above average.

Capitalization

GRADE:
A+

Both FDIC and NCUA consider capitalization levels of banks and credit unions to be of high importance. Higher capitalization allows for a greater buffer when cover loans that may fail in the future. National Penn Bank has $8.44 billion in assets with $1.14 billion in equity, resulting in a capitalization level of 13.55%, which is excellent.

Institution Statistics

Overall
FDIC Certificate #7414
Year Established1874
Employees1631
Primary RegulatorOCC
Assets and Liabilities
Assets$8.44 billion
Loans$5.24 billion
Deposits$6.08 billion
Equity Capital$1.05 billion
Loan Loss Allowance$96.37 million
Unbacked Noncurrent Loans$48.19 million
Real Estate Owned$892,000
Historic Data - December 2012
Assets$8.35 billion
Equity Capital$1.12 billion
Loan Loss Allowance$110.96 million
Unbacked Noncurrent Loans$48.19 million
Real Estate Owned$2.52 million
Profit Margin - Quarterly
Net Interest Margin3.38%
Return on Assets0.65%
Return on Equity5.03%
Interest Income$287.40 million
Rates

Sorry, we do not have rate data for National Penn Bank

Locations

National Penn Bank has 127 locations. Click to view all National Penn Bank locations.