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Reviews (3)

Customer Service

Just called Signature customer service to inquire on a new account.  Voicemail message indicated all representatives are busy and that I should call back later and then hung up the phone.  Is this a one-off issue or do others have problems with customer service?

Customer Of There Brooklyn Branch On Broadway

Hi

I am a customer about 5 years i never had less then 200k avail. in my account that bank is extremly unprof. They don't always have cash avail. 1 teller accepts all and 1 deposits only, If there is 3 people in teh line you can wait 30 minutes,

This bank is designed for people that are always overdrafted and need there checks covered, Don't even ask about a wire they do wires through 3rd party's and what takes with a reguler bank 5 minutes takes them 24 hours

Stay away!

Reply To Disappointed Customer.

I've had an account for years at the downtown Brooklyn office and have never yet had a problem with Signature bank or their customer service. There appear to be many other satisfied customers doing transactions at the branch. I rarely use the telephone service but I seem to recall that it also works. I don't know about leaving messages though. For opening new accounts, try their web page for information and then try in person for an actual transaction. You can then inquire about their telephone service.



Health

Data for Q4 2013

Institution Health

A

Texas Ratio

GRADE:
A+

The Texas Ratio is an indicator of how much funds a bank has available compared to the total value of loans considered at risk. As of December 31, 2013 Signature Bank had $32.63 million in non-current loans and owned real-estate with $1.94 billion in equity and loan loss allowances on hand to cover it. This gives Signature Bank a Texas Ratio of 1.69% which is excellent. Any bank with a Texas Ratio near or greater than 100% is considered at risk.

Texas Ratio Trend

GRADE:
A+

The Texas Ratio for Signature Bank decreased dramatically from 3.12% as of December 31, 2012 to 1.69% as of December 31, 2013, resulting in a positive change of 45.90%.This indicates that the balance sheet and financial strength for Signature Bank has improved dramatically in recent periods.

Deposit Growth

GRADE:
A+

In the past year, Signature Bank has increased its total deposits by $2.97 billion, resulting in 21.12% growth for the year. A strong track record of growth is an indicator of consumer confidence and the bank's ability to strengthen its balance sheet. The growth Signature Bank has shown is excellent.

Capitalization

GRADE:
C

Both FDIC and NCUA consider capitalization levels of banks and credit unions to be of high importance. Higher capitalization allows for a greater buffer when cover loans that may fail in the future. Signature Bank has $22.38 billion in assets with $1.94 billion in equity, resulting in a capitalization level of 8.65%, which is average.

Institution Statistics

Overall
FDIC Certificate #57053
Year Established2001
Employees945
Primary RegulatorFDIC
Assets and Liabilities
Assets$22.38 billion
Loans$13.81 billion
Deposits$17.06 billion
Equity Capital$1.80 billion
Loan Loss Allowance$135.07 million
Unbacked Noncurrent Loans$32.63 million
Real Estate Owned$0
Historic Data - December 2012
Assets$17.46 billion
Equity Capital$1.65 billion
Loan Loss Allowance$107.43 million
Unbacked Noncurrent Loans$32.63 million
Real Estate Owned$0
Profit Margin - Quarterly
Net Interest Margin3.43%
Return on Assets1.16%
Return on Equity13.25%
Interest Income$760.02 million
Rates

Sorry, we do not have rate data for Signature Bank

Locations

Signature Bank has 26 locations. Click to view all Signature Bank locations.