Southern Community Bank & Trust is no longer doing business under that name because it has been merged or acquired. See the successor institution Capital Bank, National Association.
While it boasts one of the highest savings rates of any online bank, the web interface is sub-par.
My first impression of the website was that it was extremely slow and nonintuitive. It's an odd mix of flash overlayed on a primitive non-flash webpage. If all you want to do is log in and see your account balance, then their website is fine. However, having been somewhat of a connoisseur of several online banks (e.g. ing, capital one, emigrant, etc) I've come to expect some minimum features that I believe all online websites should have.
For example, there isn't a way to set any e-mail alerts whatsover. I find that particularly annoying because it requires me to log in to confirm when/whether a particular transferred was successful; or to simply be alerted of any unanticipated account activity.
Setting up the ability for ACH transfers was also a hassle because they require a separate authorization form to be approved by an actual customer service representative. That's before you've even set-up any ACH links to the other banking institutions. It took almost 2 weeks to link up my accounts.
They have live chat during business hours (9-5), which is a nice but necessary feature given that you can't seem to accomplish much with their website alone. When I opened an account, someone at the bank actually sent me a e-mail attached with a pdf document confirming that I had opened an account. Personal, but weird in this day and age.
Overall, I find it strange that so many things seem unautomated given that it's an 'online' bank. For me, that gives the uneasy feeling that there is a higher risk of human error than most other online banks. There is also no ability to set-up any e-mail/text alerts for account activities. So, if you can remember to log-in to your account every week to make sure things are okay, then the high interest rate their paying is worth it (for the time being).
Another one bites the dust.
We do not have health information for Southern Community Bank & Trust, because it is no longer an operational bank.
Sorry, we do not have rate data for Southern Community Bank & Trust
Sorry, but we do not have location data for Southern Community Bank & Trust. Its headquarters is located at P.O. Box 26134 - Winston-Salem, NC 27114