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800-724-2621
72 South Main Street
Canandaigua, NY 14424

The Canandaigua National Bank and Trust Company is headquartered in Canandaigua and is the 31st largest bank in the state of New York. It is also the 367th largest bank in the nation. It was established in 1887 and as of March of 2014, it had grown to 386 employees at 25 locations. The Canandaigua National Bank and Trust Company has a B+ health rating.

Reviews (2)

A Small Bank That Makes A Difference

Canandaigua National Bank is active in upstate New York, especially in the Rochester and Finger Lakes area. They have been in business since 1887, and have developed a reputation for individualized service and a broad range of offerings for individuals and businesses. They have 23 locations, and are active in a number of charitable organizations in the area within which they work. I have been banking with CN Bank for more than ten years now. They handle my checking and savings accounts, I have had loans with them as well as CDs. I would imagine that they offer just about any banking service that is required, but what makes them really stand out, for me, is the people. When I go to a branch for any reason, the tellers and other bank personnel are always courteous and polite. I was once a bank teller myself (not for them) and it can be a stressful job, but it's clear that the folks at CN Bank love what they do. They also get points for making banking easy to understand. Their monthly statements are easy to read and understand, and online banking is so simple with them that I almost enjoy paying bills. Almost. Although I can't vouch for the technical end of this, they seem to do everything in their power to make the online banking experience a secure and safe one, and I trust them. I've done my banking at large, impersonal corporate banks before and I much prefer the experience of working with a small bank in my hometown. If you reside in this area, I urge you to give them a try--you won't be sorry.

New Online Banking

CNB Launched a new online-banking system in November of 2011. Given the array of systems out there, I can't imagine where or who designed this cumbersome, slow and graceless system. My biggest complaint is the speed - because of my husband's work, we have Roadrunner Extreme - but with this site I have plenty of time to tap my fingers as I wait for a page to load - assuming it will. Like all "changeovers" there seem to have been some bumps, but most distressing is the missing data - like statements, check images, etc. 

So, it's slow and missing data, but if that isn't enough, there's the look of it: this site has all the grace and beauty of "early PC." It brings to mind a home-made data base for managing video store VHS tapes. It doesn't dovetail with the commericial end of the bank's website at all. In short, it's a clunker to look at. Then when you pull up past statments, the images are so small they're hard to read and there's no mechanism to increase the size - or to print or download them! 

I understand the bank was under the wire to secure their old site after a cyber-hacking bilked the town pf Pittsford out of more than $100,000 but surely there were other experts they could have approached - call Bank of America, M&T, Citibank, HSBC, any other bank! Find out who built their sites and hire them! 

It looks as unprofessional as it feels. Perhaps it's as strong as Fort Knox, but the speed and other issues will send me to a compeitor and I doubt I'm the only one who feels this way.



Health

Data for Q1 2014

Institution Health

B+

Texas Ratio

GRADE:
A

The Texas Ratio is an indicator of how much capital a bank has available compared to the total value of loans considered at risk. As of March 31, 2014 The Canandaigua National Bank and Trust Company had $20.4 million in non-current loans and owned real-estate with $186.73 million in equity and loan loss allowances on hand to cover it. This gives The Canandaigua National Bank and Trust Company a Texas Ratio of 10.93% which is excellent. Any bank with a Texas Ratio near or greater than 100% is considered at risk.

Texas Ratio Trend

GRADE:
C+

The Texas Ratio for The Canandaigua National Bank and Trust Company experienced no significant changes from 11.04% as of March 31, 2013 to 10.93% as of March 31, 2014, resulting in a positive change of 1.01%.This indicates that the balance sheet and financial strength for The Canandaigua National Bank and Trust Company has had no significant changes in recent periods.

Deposit Growth

GRADE:
A+

In the past year, The Canandaigua National Bank and Trust Company has increased its total deposits by $94.95 million, resulting in 5.55% growth for the year. A strong track record of growth is an indicator of consumer confidence and the bank's ability to strengthen its balance sheet. The growth The Canandaigua National Bank and Trust Company has shown is excellent.

Capitalization

GRADE:
C+

Both FDIC and NCUA consider capitalization levels of banks and credit unions to be of high importance. Higher capitalization allows for a greater buffer when cover loans that may fail in the future. The Canandaigua National Bank and Trust Company has $1.99 billion in assets with $186.73 million in equity, resulting in a capitalization level of 9.38%, which is average.

Institution Statistics

Overall
FDIC Certificate #6985
Year Established1887
Employees386
Primary RegulatorOCC
Assets and Liabilities
Assets$1.99 billion
Loans$1.59 billion
Deposits$1.80 billion
Equity Capital$167.80 million
Loan Loss Allowance$18.93 million
Unbacked Noncurrent Loans$18.28 million
Real Estate Owned$2.13 million
Historic Data - March 2013
Assets$1.88 billion
Equity Capital$159.49 million
Loan Loss Allowance$17.42 million
Unbacked Noncurrent Loans$18.28 million
Real Estate Owned$3.20 million
Profit Margin - Quarterly
Net Interest Margin3.68%
Return on Assets0.92%
Return on Equity10.81%
Interest Income$18.21 million
Rates
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The Canandaigua National Bank and Trust Company CD Rates

DetailsAPYMINMAXPRODUCT
0.75%$500-23 Month CD Special With Optimum Checking Account
0.65%$500-23 Month CD Special With Other or No Relationship
0.39%$500-7 Month CD Special With Optimum Checking Account
0.29%$500-7 Month CD Special With Other or No Relationship
Locations

The Canandaigua National Bank and Trust Company has 25 locations. Click to view all The Canandaigua National Bank and Trust Company locations.