Average User Rating:
1 star rating based on 2 reviews.

Truwest Credit Union

P.O.Box 3489
Scottsdale, AZ 85271
480.441.5900
www.truwest.org

NCUA

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Truwest Credit Union is headquartered in Scottsdale and is the 5^th largest credit union in the state of Arizona. It is also the 263^rd largest credit union in the nation. It was established in 1952 and as of March of 2013, it had grown to 198 employees and 59,398 members. Truwest Credit Union has a 5-star health rating.

4.40% 12-Month / 4.50% 60-Month CD at an Arizona/Texas CU (TruWest). - 3/10/2008

Update 3/22/08: The CD rates have gone down. Please check the financial institution's website for the latest rates.TruWest Credit Union is offering a 4.40% APY 12-month jumbo certificate. The minimum deposit is $100,000. The yield is 4.15% APY for a...

5.75% 11-Month IRA CD at an Arizona/Texas Credit Union is Back (TruWest) - 4/25/2007

TruWest Credit Union is offering a special 5.75% APY 11-month IRA certificate. The minimum deposit is $1,000. The maximum deposit per person is $250K or $500K per household. The rate is in effect through May 5, 2007. This special doesn't seem to be...

5.75% 11-Month CD at an Arizona/Texas CU - IRA (TruWest). - 3/7/2007

TruWest Credit Union is offering a special 5.75% APY 11-month IRA certificate. The minimum deposit is $1,000, and it requires money new to the credit union.Field of membership includes those who live in Maricopa County and parts of Pinal County, Arizona....

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See Rates for: Checking | Savings | Money Market | CD | IRA

Truwest Credit Union Checking Account Rates

Apy	Min	Max	Product
0.05%	-	-	Choice Checking
0.05%	-	-	Advantage 55 Checking
0.05%	-	-	Preferred Checking
0.05%	-	-	Business Essential Checking
0.05%	-	-	Business Volume Checking
0.01%	$500	-	Traditional Checking
0.00%	-	-	Opportunity Checking
0.00%	-	-	Simply Checking

Truwest Credit Union Savings Account Rates

Apy	Min	Max	Product
0.25%	-	-	IRA Savings
0.10%	-	-	Christmas Club
0.10%	$5k	-	Savings Account

Truwest Credit Union Money Market Rates

	Apy	Min	Max	Product
	0.20%	$100k	-	Money Market Maximizer

Truwest Credit Union CD Rates

Apy	Min	Max	Product
1.35%	$20k	-	60 Month CD
0.75%	$20k	-	36 Month CD
0.55%	$20k	-	24 Month CD
0.30%	$20k	-	12 Month CD
0.20%	$20k	-	6 Month CD
0.15%	$20k	-	3 Month CD

Truwest Credit Union IRA Rates

Apy	Min	Max	Product
1.35%	$20k	-	60 Month IRA
0.75%	$20k	-	36 Month IRA
0.55%	$20k	-	24 Month IRA
0.30%	$20k	-	12 Month IRA
0.20%	$20k	-	6 Month IRA
0.15%	$20k	-	3 Month IRA

Rates updated: 6/18/2013

Data for Q1 2013

Institution Statistics

TRUWEST
NCUA #	63832
BankRate Report	View
Year Chartered	1952
Employees	198
Primary Regulator
Assets and Liabilities
Assets	$821.35 million
Loans	$533.63 million
Deposits	$724.23 million
Equity Capital	$88.70 million
Loan Loss Allowance	$6.20 million
Unbacked Noncurrent Loans	$3.99 million
Real Estate Owned	$1.56 million
Historic Data - March 2012
Assets	$792.19 million
Equity Capital	$81.32 million
Loan Loss Allowance	$9.80 million
Unbacked Noncurrent Loans	$3.48 million
Real Estate Owned	$2.15 million
Profit Margin - Quarterly
Net Interest Margin	1.15%
Return on Assets	0.78%
Return on Equity	7.24%
Interest Income	$7.60 million
Non-Interest Income	$2.66 million

Institution Health

Overall Score:

5 out of 5

Texas Ratio
The Texas Ratio is an indicator of how much funds a bank has available compared to the total value of loans considered at risk. As of March 31, 2013 Truwest Credit Union had $5.55 million in non-current loans and owned real-estate with $94.89 million in equity and loan loss allowances on hand to cover it. This gives Truwest Credit Union a Texas Ratio of 5.85% which is excellent. Any bank with a Texas Ratio near or greater than 100% is considered at risk.
Texas Ratio Trend
The Texas Ratio for Truwest Credit Union held steady from 6.18% as of March 31, 2012 to 5.85% as of March 31, 2013, resulting in a positive change of 5.35%.This indicates that the balance sheet and financial strength for Truwest Credit Union has held steady in recent periods.
Deposit Growth
In the past year, Truwest Credit Union has increased its total deposits by $22.15 million, resulting in 3.15% growth for the year. A strong track record of growth is an indicator of consumer confidence and the bank's ability to strengthen its balance sheet. The growth Truwest Credit Union has shown is above average.
Capitalization
Both FDIC and NCUA consider capitalization levels of banks and credit unions to be of high importance. Higher capitalization allows for a greater buffer when cover loans that may fail in the future. Truwest Credit Union has $821.35 million in assets with $94.89 million in equity, resulting in a capitalization level of 11.55%, which is above average.

Worst Banking Experience
1 stars

- adamemilie - Friday, August 5, 2011 - 4:54 PM

I have banked with several institutions and TruWest Credit Union certainly wins the award for the worst in every aspect. I have yet to speak to a customer service representative who is not rude, demeaning, and not helpful. Calling to express concerns regarding the poor customer service served to be useless as the only "person" to answer was a voicemail and the effort to return my call was not put forth. This is not a "personal attack" but rather constructive criticism recommending that your "customer service" begin to do just that...actually serve the customer.

VERY UNPROFESSIONAL & DIFFICULT TO DEAL WITH
1 stars

- Anonymous - Saturday, January 28, 2012 - 10:10 AM

I had "inherited" TWCU from a previous lender turning my truck loan over to them a couple years ago. We've always paid on time until recently due to certain financial setbacks. However, we were always able to get payment to them with late fees and square up to a current status. Recently, we went only a week late, and they prompted to make their rounds calling every reference # they had on file, and then CALLED AND HARASSED OUR NEIGHBORS (who are no where in our ref list)!! WHO DOES THAT? Recently, it had become such a nag fest with their agents constantly calling when we're ONLY a week late. We decided to stop it all and promptly traded in our vehicle for a much needed SUV. The dealer had set the deal up, guaranteeing payoff of the remainder. TWCU called this morning and the agent who I spoke with was very demeaning, intrusive, and rude. He basically told me I had to bring the truck back in and voluntary repossess...Wow! Really? Yeah, that's going to happen, buddy!

TWCU, you have received payment on this loan for all these years. We have met all your requirements and worked hard to meet you halfway. It's over now. If you want, go get your truck from the dealer. It's a shame that you are not able to conduct business professionally and treat your customers with respect, especially those that are impacted by this recession we're in. I was treated as a second rate citizen; I have good credit, make decent money, and have never been more than a month behind due to normal circumstances that average families go through. I'm so glad we can end this with you holding the short end, that's where you deserve to be.

BEWARE TWCU!! THEY SUCK YOU DRY, THEN BEAT YOU DOWN!!

Truwest Credit Union

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