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800-869-3557
101 N. Phillips Avenue
Sioux Falls, SD 57104

Wells Fargo Bank is a publicly traded bank that operates as a subsidiary of Wells Fargo & Company, one of the largest financial holding companies in the world. The bank is one of the largest in the United States as measured by assets as well as deposits. With tens of millions of customers, thousands of retail branches and tens of thousands of ATMs, the bank’s presence is recognized in every state. It offers personal, small business, and commercial banking products and services, in addition to wealth management and investing advising.

On its personal banking side, Wells Fargo offers checking, savings, Money Market, Certificate of Deposit (CD) and IRA accounts, in addition to mortgage and consumer loans. One of its most popular checking account options comes with a debit card, as well as a monthly service fee unless minimum balance requirements are met. The bank pushes its student checking account in a combo package with its savings account to encourage saving, and Wells Fargo partners with colleges to provide students the ability to use its debit card for both on and off campus transactions. Savings account options come with minimal interest rates on basic savings, retirement savings, and even retirement savings accounts. Money Market accounts offered by the bank have a minimum daily balance requirement and come with very low interest rates. CDs are available in term lengths ranging from 3 to 58 months and a step up CD provides a way to increase the rate on a 24-month CD every 6 months for the life of the product.

A private bank is also available to provide customers wealth planning and trust solutions that are tailored to specific investor needs and goals. On its small business side, Wells Fargo offers loans and credit, business insurance, and merchant services like payment processing and tax help.

Wells Fargo Bank online banking is a secure banking platform on which customers can open and manage their accounts. The web-based system provides the ability to complete tasks like Bill Pay, money transfers, online brokerage, account activity viewing, direct deposit, and check image viewing. A mobile website (wf.com) provides an optimized Internet solution for customers to access their accounts from a web browser on any capable device. Mobile banking apps are also available and provide a more sophisticated way to bank on the run from various smartphone and tablet devices.

Wells Fargo Bank was originally established as the Crocker-Citizens National Bank in 1870, before transitioning to its current name in 1986. Since that time, the bank has rapidly acquired many financial institutions and divisions to become one of the largest companies in the world. Wells Fargo corporate headquarters are located in San Francisco, California, while Wells Fargo Bank is headquartered in Sioux Falls, South Dakota. The bank operates through thousands of branches located through the United States.

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12/22/11 - Correcting An ACH Transfer That Goes To The Wrong Account
12/7/11 - Wells Fargo Changes Consumer Agreement, Banning You From Suing Them
11/18/11 - Resolution on My Wells Fargo CD Beneficiary Problem
11/13/11 - My Problems with a Mega Bank Part 1 - Wells Fargo
11/12/11 - Wells Fargo Pushing Its New Way2Save Savings Account
10/31/11 - Wells Fargo Backs Off Plans On Debit Card Fees
10/20/11 - Wells Fargo Mails Customers The Wrong Bank Statements
10/19/11 - Wells Fargo Debit Fee Questioned As Bank Records Record Profit
9/15/11 - Harder To Avoid Checking Account Fees At Wells Fargo
9/9/11 - Higher Wire Transfer Fees at Wells Fargo and Citizens Bank - Wire Alternatives
8/16/11 - Wells Fargo To Begin Charging Debit Card Fees In Certain States
7/27/11 - Wells Fargo Target Of Justice Department Probe; Agency Alleges Discriminatory Lending
6/17/11 - Wells Fargo To Stop Making Reverse Mortgages
5/26/11 - New Person-to-Person Payment Venture Launched by Chase, Bank of America and Wells Fargo
5/18/11 - Update On Wachovia-To-Wells Fargo Conversions
4/14/11 - Wells Fargo Is Testing Visa Smart Cards
3/28/11 - Wells Fargo Joins Chase In Cutting Back On Debit-Card Rewards Programs
2/28/11 - Wells Fargo Leads In The Hard Sell
2/9/11 - Nationwide Outage Hits Wells Fargo ATMs
10/25/10 - Wachovia To Wells Fargo Georgia Conversion
8/17/10 - Excessive Withdrawal Fees from Bank of America, Citi, Wells Fargo and Ally
7/27/10 - Wells Fargo Appears to be Slowly Killing Wachovia's Way2Save Program
6/24/10 - Foreign ATM Transactions At Wachovia And Wells Fargo
6/20/10 - TX & KS Wachovia Branches & Accounts Converting To Wells Fargo On July 24
3/9/10 - Wells Fargo $50 Checking Account Bonus in a Few States
2/1/10 - Wells Fargo's New ATMs That Allow Cash and Check Deposits without Envelopes
1/25/10 - Update on Wells Fargo's New Way2Save Program
10/10/09 - Details of Wells Fargo's New Way2Save Program - Big Changes from Wachovia's Way2Save
9/22/09 - Wells Fargo Executive Fired for Partying in Foreclosed Home
8/11/09 - 2.75% 32-Month CD at Wachovia on the East Coast and Other Wachovia/Wells Fargo Deals
12/14/08 - Wachovia Checking Account Bonuses, News, CDs and Other Deals
10/3/08 - Wachovia to Merge with Wells Fargo Instead of Citigroup
9/3/08 - Update on Wells Fargo $50 Checking Account Bonus
8/18/08 - $50 Checking Account Bonus at Wells Fargo
11/4/07 - $50 Checking Account Bonus at Wells Fargo - No DD Requirements in Some States
2/14/07 - Wells Fargo's Free Online Trades

13 Year Customer Told To Take A Hike

 

Been using Wells Fargo for thirteen years and never had a problem. But today when I made a deposit I was told at the drive through that starting in September all their accounts are required to have a daily $1500 minimum balance. Great service and friendly reps when you have a problem but I guess this bank is just for the better-offs now. The average Joe that lives pay check to pay check should look elsewhere. I'm closing my personal and business account next week once I find another bank. I've been using them for 13 years and my family has for three generations. I guess that don't mean anything in this day and age anymore.

Just A Number

I have been with the bank for 20 years and I feel like a number. I feel the service is fake and the people that work there are not there to help answer and solve problems. They are only in it for the money. I don't feel they put the customers first and they have a fee for every little thing they can find to get money out of you.

Wells Fargo's Charm Campaign

OK, I'm the first to complain about bad customer service. Since they're paying us zilch to use our money, the least they can do is be nice to us. Well, I must admit I was pleasantly surprised by the customer service at Wells' branch in downtown Oakland (CA) off 20th Street and Webster (near the Kaiser Building and Alliant Credit Union's office).

Cheapskate that I am, I wanted to park in Wells' free lot (a rarity in Oakland, might I add) while I deposited a check at Wells and then leave the car there while I went across the street to Alliant, to do a deposit. I fully expected to get the full "fuhgettaboutit" moment, since the signs in the lot were quite succinct, limiting parkers while on Wells' business only.

OMG, totally shocked. Not only were the folks in the branch (including the parking attendant) nice as could be, I almost thought I was back in the "free toaster" days of yore. I made my deposit at Wells, then Alliant, no problems, no moving of the car.

After all the negative posts about big retail banks, I had to share.

Bozo

Deceptive Bank

First, when I signed up for Wells Fargo, I was told I would receive a $50 bonus. I never received this $50 bonus due to hidden conditions upon signup. Second, Wells Fargo charged me monthly fees multiple times for failing to use my debit card a certain number of times due to hidden conditions upon sign up.

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Health

Data for Q1 2014

B+
Wells Fargo Bank consists of multiple companies with separate FDIC numbers. Click on an FDIC number to view the health for that company:

3511 - Wells Fargo Bank, National Association
5146 - Wells Fargo Bank South Central, National Association
13718 - Wells Fargo Bank Northwest, National Association
25890 - Wells Fargo Bank, Ltd.

Institution Health

Texas Ratio

GRADE:
B+

The Texas Ratio is an indicator of how much capital a bank has available compared to the total value of loans considered at risk. As of March 31, 2014 Wells Fargo Bank had $20.55 billion in non-current loans and owned real-estate with $150.89 billion in equity and loan loss allowances on hand to cover it. This gives Wells Fargo Bank a Texas Ratio of 13.62% which is above average. Any bank with a Texas Ratio near or greater than 100% is considered at risk.

Texas Ratio Trend

GRADE:
B+

The Texas Ratio for Wells Fargo Bank decreased slightly from 18.09% as of March 31, 2013 to 13.62% as of March 31, 2014, resulting in a positive change of 24.69%.This indicates that the balance sheet and financial strength for Wells Fargo Bank has improved slightly in recent periods.

Deposit Growth

GRADE:
A+

In the past year, Wells Fargo Bank has increased its total deposits by $104.72 billion, resulting in 10.47% growth for the year. A strong track record of growth is an indicator of consumer confidence and the bank's ability to strengthen its balance sheet. The growth Wells Fargo Bank has shown is excellent.

Capitalization

GRADE:
B+

Both FDIC and NCUA consider capitalization levels of banks and credit unions to be of high importance. Higher capitalization allows for a greater buffer when cover loans that may fail in the future. Wells Fargo Bank has $1388.27 billion in assets with $150.89 billion in equity, resulting in a capitalization level of 10.87%, which is above average.

Institution Statistics

Overall
FDIC Certificate #3511
Year Established1870
Employees221353
Primary RegulatorOCC
Assets and Liabilities
Assets$1.39 trillion
Loans$780.49 billion
Deposits$1.11 trillion
Equity Capital$139.13 billion
Loan Loss Allowance$11.76 billion
Unbacked Noncurrent Loans$16.54 billion
Real Estate Owned$4.02 billion
Historic Data - March 2013
Assets$1.27 trillion
Equity Capital$137.13 billion
Loan Loss Allowance$14.14 billion
Unbacked Noncurrent Loans$16.54 billion
Real Estate Owned$3.24 billion
Profit Margin - Quarterly
Net Interest Margin3.17%
Return on Assets1.33%
Return on Equity13.23%
Interest Income$10.35 billion
Rates
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Wells Fargo Bank Savings Account Rates

DetailsAPYMINMAXPRODUCT
0.50%$15k-Wells Fargo Health Savings Account
0.10%$25k-Wells Fargo Retirement High Yield Savings
0.10%$100k-Business High Yield Savings
0.10%$25k-Wells Fargo High Yield Savings - Bonus
0.05%$25k-Wells Fargo High Yield Savings
0.05%--Wells Fargo Retirement Way2Save Savings
0.05%--Business Market Rate Savings - Bonus
0.03%--Business Market Rate Savings
0.01%--Wells Fargo Way2Save Savings

Wells Fargo Bank Money Market Rates

DetailsAPYMINMAXPRODUCT
0.05%--Wells Fargo Money Market Savings - Bonus
0.03%--Wells Fargo Money Market Savings

Wells Fargo Bank CD Rates

DetailsAPYMINMAXPRODUCT
0.50%$5k-58 Month CD Special
0.50%$5k-Business 58 Month CD Special
0.35%--Business 60 - 71 Month CD
0.35%--Business 72 - 144 Month CD
0.30%$5k-Business 39 Month CD Special
0.30%$5k-39 Month CD Special
0.25%--Business 48 - 59 Month CD
0.21%$2,500-24 Month Step Rate Bonus CD
0.20%--Business 36 - 47 Month CD
0.20%$5k-26 Month CD Special
0.20%$5k-Business 26 Month CD Special
0.16%$2,500-24 Month Step Rate CD
0.16%$1k-24 Month Businesss Step Rate CD
0.15%--Business 24 - 35 Month CD
0.10%$5k-Business 9 Month CD Special
0.10%$5k-9 Month CD Special
0.05%$2,500-1 Year CD
0.05%--Business 12 - 23 Month CD
0.01%$2,500-3 Month CD
0.01%$2,500-6 Month CD
0.01%--Business 3 - 5 Month CD
0.01%--Business 6 - 11 Month CD
0.01%--Business 1 - 2 Month CD

Wells Fargo Bank IRA Rates

DetailsAPYMINMAXPRODUCT
0.50%$2,500-58 Month IRA Special
0.35%--60 - 71 Month IRA
0.35%--72 - 144 Month IRA
0.30%$2,500-39 Month IRA Special
0.25%--48 - 59 Month IRA
0.21%$1k-24 Month Step Rate Bonus IRA
0.20%--36 - 47 Month IRA
0.20%$2,500-26 Month IRA Special
0.16%$1k-24 Month Step Rate IRA
0.15%--24 - 35 Month IRA
0.10%$2,500-9 Month IRA Special
0.05%--12 - 23 Month IRA
0.01%--3 - 5 Month IRA
0.01%--6 - 11 Month IRA
0.01%--1 - 2 Month IRA
Locations

Wells Fargo Bank has 6,296 locations. Click to view all Wells Fargo Bank locations.