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800-869-3557
101 N. Phillips Avenue
Sioux Falls, SD 57104

Wells Fargo Bank is a publicly traded bank that operates as a subsidiary of Wells Fargo & Company, one of the largest financial holding companies in the world. The bank is one of the largest in the United States as measured by assets as well as deposits. With tens of millions of customers, thousands of retail branches and tens of thousands of ATMs, the bank’s presence is recognized in every state. It offers personal, small business, and commercial banking products and services, in addition to wealth management and investing advising.

On its personal banking side, Wells Fargo offers checking, savings, Money Market, Certificate of Deposit (CD) and IRA accounts, in addition to mortgage and consumer loans. One of its most popular checking account options comes with a debit card, as well as a monthly service fee unless minimum balance requirements are met. The bank pushes its student checking account in a combo package with its savings account to encourage saving, and Wells Fargo partners with colleges to provide students the ability to use its debit card for both on and off campus transactions. Savings account options come with minimal interest rates on basic savings, retirement savings, and even retirement savings accounts. Money Market accounts offered by the bank have a minimum daily balance requirement and come with very low interest rates. CDs are available in term lengths ranging from 3 to 58 months and a step up CD provides a way to increase the rate on a 24-month CD every 6 months for the life of the product.

A private bank is also available to provide customers wealth planning and trust solutions that are tailored to specific investor needs and goals. On its small business side, Wells Fargo offers loans and credit, business insurance, and merchant services like payment processing and tax help.

Wells Fargo Bank online banking is a secure banking platform on which customers can open and manage their accounts. The web-based system provides the ability to complete tasks like Bill Pay, money transfers, online brokerage, account activity viewing, direct deposit, and check image viewing. A mobile website (wf.com) provides an optimized Internet solution for customers to access their accounts from a web browser on any capable device. Mobile banking apps are also available and provide a more sophisticated way to bank on the run from various smartphone and tablet devices.

Wells Fargo Bank was originally established as the Crocker-Citizens National Bank in 1870, before transitioning to its current name in 1986. Since that time, the bank has rapidly acquired many financial institutions and divisions to become one of the largest companies in the world. Wells Fargo corporate headquarters are located in San Francisco, California, while Wells Fargo Bank is headquartered in Sioux Falls, South Dakota. The bank operates through thousands of branches located through the United States.

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12/22/11 - Correcting An ACH Transfer That Goes To The Wrong Account
12/7/11 - Wells Fargo Changes Consumer Agreement, Banning You From Suing Them
11/18/11 - Resolution on My Wells Fargo CD Beneficiary Problem
11/13/11 - My Problems with a Mega Bank Part 1 - Wells Fargo
11/12/11 - Wells Fargo Pushing Its New Way2Save Savings Account
10/31/11 - Wells Fargo Backs Off Plans On Debit Card Fees
10/20/11 - Wells Fargo Mails Customers The Wrong Bank Statements
10/19/11 - Wells Fargo Debit Fee Questioned As Bank Records Record Profit
9/15/11 - Harder To Avoid Checking Account Fees At Wells Fargo
9/9/11 - Higher Wire Transfer Fees at Wells Fargo and Citizens Bank - Wire Alternatives
8/16/11 - Wells Fargo To Begin Charging Debit Card Fees In Certain States
7/27/11 - Wells Fargo Target Of Justice Department Probe; Agency Alleges Discriminatory Lending
6/17/11 - Wells Fargo To Stop Making Reverse Mortgages
5/26/11 - New Person-to-Person Payment Venture Launched by Chase, Bank of America and Wells Fargo
5/18/11 - Update On Wachovia-To-Wells Fargo Conversions
4/14/11 - Wells Fargo Is Testing Visa Smart Cards
3/28/11 - Wells Fargo Joins Chase In Cutting Back On Debit-Card Rewards Programs
2/28/11 - Wells Fargo Leads In The Hard Sell
2/9/11 - Nationwide Outage Hits Wells Fargo ATMs
10/25/10 - Wachovia To Wells Fargo Georgia Conversion
8/17/10 - Excessive Withdrawal Fees from Bank of America, Citi, Wells Fargo and Ally
7/27/10 - Wells Fargo Appears to be Slowly Killing Wachovia's Way2Save Program
6/24/10 - Foreign ATM Transactions At Wachovia And Wells Fargo
6/20/10 - TX & KS Wachovia Branches & Accounts Converting To Wells Fargo On July 24
3/9/10 - Wells Fargo $50 Checking Account Bonus in a Few States
2/1/10 - Wells Fargo's New ATMs That Allow Cash and Check Deposits without Envelopes
1/25/10 - Update on Wells Fargo's New Way2Save Program
10/10/09 - Details of Wells Fargo's New Way2Save Program - Big Changes from Wachovia's Way2Save
9/22/09 - Wells Fargo Executive Fired for Partying in Foreclosed Home
8/11/09 - 2.75% 32-Month CD at Wachovia on the East Coast and Other Wachovia/Wells Fargo Deals
12/14/08 - Wachovia Checking Account Bonuses, News, CDs and Other Deals
10/3/08 - Wachovia to Merge with Wells Fargo Instead of Citigroup
9/3/08 - Update on Wells Fargo $50 Checking Account Bonus
8/18/08 - $50 Checking Account Bonus at Wells Fargo
11/4/07 - $50 Checking Account Bonus at Wells Fargo - No DD Requirements in Some States
2/14/07 - Wells Fargo's Free Online Trades

13 Year Customer Told To Take A Hike

 

Been using Wells Fargo for thirteen years and never had a problem. But today when I made a deposit I was told at the drive through that starting in September all their accounts are required to have a daily $1500 minimum balance. Great service and friendly reps when you have a problem but I guess this bank is just for the better-offs now. The average Joe that lives pay check to pay check should look elsewhere. I'm closing my personal and business account next week once I find another bank. I've been using them for 13 years and my family has for three generations. I guess that don't mean anything in this day and age anymore.

I Was A Happy Wachoiva Customer, WF Is S***

I was a happy Wachovia customer for several years.  Since the transition to Wells fargo it has been nothing but problems.  They love to take your money.

To start off, i never had any problems with bill pay with Wachovia.  My rent was scheduled for the 3rd every month but then the transition happened on the 28th of July and somehow the dates of my payments were changed due to their error.  So little to my knowledge my rent check wasn't sent out on time and I incurred a $100 late fee thanks to their flawed system which they didn't reimburse me for.

Also I began to notice that bill pay was taking the money out of my account before the scheduled date.  This really made me mad.  So I called their customer service to find out why they were taking the money out of my account before the date.  They told me that Wells Fargo takes their bill pay out 5 days before the day it's due.  That's great for them that now they have 5 days to play around with my money, and F*** me over on over-draft fees.

Then there was another problem that I noticed today.  I had transfered $24 to my other checking account whenI had $25 available at that time.  I noticed today that I was charged an overdraft fee for the transfer I made and for ATT (another bunch of scum bags) taking out too much money ($130.25).  I called to find out why I was being charged an overdraft fee for the transfer when I had the funds available at that time.  They began to tell me bull s*** about how the ATT transaction was posted at the time that I made the trasfer.  This didn't make sense to me so after asking some more question to three different people, I FINALLY got to the real reason of the overdraft fee which was that they take out the larger items first and then the smaller ones so they can F*** you even more.  Even though that was not the order that it actually happened. At the end of the conversation the man asked if he resolved the reason for my call even though he told me I didn't qualify for a reversal of my overdraft fee.  Hell no you didn't resolve S***!

To summarize Wells Fargo is a PIECE OF S***!!  And a bunch of thieves.  Stop taking my damn money.

Go to a credit union immediately.

No Flexibility

I exchanged $31 worth of Euros at the Wells Fargo Windy Hill branch in Marietta Ga. Of that $31 I exchanged $6 in Euro coins without a problem.  I was given a receipt and US cash. 1 week later I was called and told that the bank did not exchange coins and the teller should not have accepted them. They asked me to drive back to the branch (15 miles away from my house) to pick up the coins and that my account would be debited. Mistakes happen and I was not upset at the teller for making a mistake. What I can not understand is that the branch manager did not have the autonomy to make a decision based on customer service. I work in a customer service environment and if any of my employees or myself made a $6 mistake I would write it off in a second. It is insulting to call a customer and ask them to drive 15 miles for a small mistake that was made by your company! I don't care about the $6. I do care that my financial institution is unable to make a mistkae right.

I have been thinking about leaving Wells Fargo for a credit union and this just pushed me over the edge!

 

Wells Fargo Destroys Wachovia's Banking Services & Customer Service

Wachovia was pretty flexible for such a big bank.  They offered awesome retail business banking services.  I was using Wachovia's Custom Business Checking that provided a checking account, one no min business money market and up to five no min crown accounts.

Wells Fargo killed those off.  They now demand a min balance in the business money market account (which they call business savings).  In addition I was using a totally free business checking account for a low volume project.  Well now Wells Fargo demands $1500 min.  Plus they have now killed off the linked personal accounts are demand $4000 min for each.

While I maintain more than is need I find these changes in terms totally unacceptable!  This bank is anti-business and anti-consumer.  Plus they have VERY backward systems.  For example in a business account you can't even setup recurring transfers from checking to credit lines you have to CALL IN!  In this day what the heck is that?

This is a backwards thinking unfriendly bank.  I know I am looking at pulling ALL my business and personal accounts out.  The question for me isn't IF but WHEN.  I am comparing two banks in my area BB&T and Suntrust which are far more friendly and offer MUCH better terms and services than this mega monster bank.  I can't WAIT to get as far as possible from this bank.  I would run if I were you.

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Health

Data for Q4 2013

B+
Wells Fargo Bank consists of multiple companies with separate FDIC numbers. Click on an FDIC number to view the health for that company:

3511 - Wells Fargo Bank, National Association
5146 - Wells Fargo Bank South Central, National Association
13718 - Wells Fargo Bank Northwest, National Association
25890 - Wells Fargo Bank, Ltd.

Institution Health

Texas Ratio

GRADE:
B+

The Texas Ratio is an indicator of how much funds a bank has available compared to the total value of loans considered at risk. As of December 31, 2013 Wells Fargo Bank had $21.89 billion in non-current loans and owned real-estate with $150.06 billion in equity and loan loss allowances on hand to cover it. This gives Wells Fargo Bank a Texas Ratio of 14.59% which is above average. Any bank with a Texas Ratio near or greater than 100% is considered at risk.

Texas Ratio Trend

GRADE:
B+

The Texas Ratio for Wells Fargo Bank decreased slightly from 18.74% as of December 31, 2012 to 14.59% as of December 31, 2013, resulting in a positive change of 22.16%.This indicates that the balance sheet and financial strength for Wells Fargo Bank has improved slightly in recent periods.

Deposit Growth

GRADE:
A+

In the past year, Wells Fargo Bank has increased its total deposits by $101.14 billion, resulting in 10.17% growth for the year. A strong track record of growth is an indicator of consumer confidence and the bank's ability to strengthen its balance sheet. The growth Wells Fargo Bank has shown is excellent.

Capitalization

GRADE:
B+

Both FDIC and NCUA consider capitalization levels of banks and credit unions to be of high importance. Higher capitalization allows for a greater buffer when cover loans that may fail in the future. Wells Fargo Bank has $1373.6 billion in assets with $150.06 billion in equity, resulting in a capitalization level of 10.92%, which is above average.

Institution Statistics

Overall
FDIC Certificate #3511
Year Established1870
Employees223040
Primary RegulatorOCC
Assets and Liabilities
Assets$1.37 trillion
Loans$776.38 billion
Deposits$1.10 trillion
Equity Capital$137.64 billion
Loan Loss Allowance$12.42 billion
Unbacked Noncurrent Loans$18.05 billion
Real Estate Owned$3.84 billion
Historic Data - December 2012
Assets$1.27 trillion
Equity Capital$133.66 billion
Loan Loss Allowance$14.23 billion
Unbacked Noncurrent Loans$18.05 billion
Real Estate Owned$3.89 billion
Profit Margin - Quarterly
Net Interest Margin3.4%
Return on Assets1.46%
Return on Equity13.94%
Interest Income$41.80 billion
Rates

Sorry, we do not have rate data for Wells Fargo Bank

Locations

Wells Fargo Bank has 6,296 locations. Click to view all Wells Fargo Bank locations.