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101 N. Phillips Avenue
Sioux Falls, SD 57104

Wells Fargo Bank is a publicly traded bank that operates as a subsidiary of Wells Fargo & Company, one of the largest financial holding companies in the world. The bank is one of the largest in the United States as measured by assets as well as deposits. With tens of millions of customers, thousands of retail branches and tens of thousands of ATMs, the bank’s presence is recognized in every state. It offers personal, small business, and commercial banking products and services, in addition to wealth management and investing advising.

On its personal banking side, Wells Fargo offers checking, savings, Money Market, Certificate of Deposit (CD) and IRA accounts, in addition to mortgage and consumer loans. One of its most popular checking account options comes with a debit card, as well as a monthly service fee unless minimum balance requirements are met. The bank pushes its student checking account in a combo package with its savings account to encourage saving, and Wells Fargo partners with colleges to provide students the ability to use its debit card for both on and off campus transactions. Savings account options come with minimal interest rates on basic savings, retirement savings, and even retirement savings accounts. Money Market accounts offered by the bank have a minimum daily balance requirement and come with very low interest rates. CDs are available in term lengths ranging from 3 to 58 months and a step up CD provides a way to increase the rate on a 24-month CD every 6 months for the life of the product.

A private bank is also available to provide customers wealth planning and trust solutions that are tailored to specific investor needs and goals. On its small business side, Wells Fargo offers loans and credit, business insurance, and merchant services like payment processing and tax help.

Wells Fargo Bank online banking is a secure banking platform on which customers can open and manage their accounts. The web-based system provides the ability to complete tasks like Bill Pay, money transfers, online brokerage, account activity viewing, direct deposit, and check image viewing. A mobile website ( provides an optimized Internet solution for customers to access their accounts from a web browser on any capable device. Mobile banking apps are also available and provide a more sophisticated way to bank on the run from various smartphone and tablet devices.

Wells Fargo Bank was originally established as the Crocker-Citizens National Bank in 1870, before transitioning to its current name in 1986. Since that time, the bank has rapidly acquired many financial institutions and divisions to become one of the largest companies in the world. Wells Fargo corporate headquarters are located in San Francisco, California, while Wells Fargo Bank is headquartered in Sioux Falls, South Dakota. The bank operates through thousands of branches located through the United States.

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12/22/11 - Correcting An ACH Transfer That Goes To The Wrong Account
12/7/11 - Wells Fargo Changes Consumer Agreement, Banning You From Suing Them
11/18/11 - Resolution on My Wells Fargo CD Beneficiary Problem
11/13/11 - My Problems with a Mega Bank Part 1 - Wells Fargo
11/12/11 - Wells Fargo Pushing Its New Way2Save Savings Account
10/31/11 - Wells Fargo Backs Off Plans On Debit Card Fees
10/20/11 - Wells Fargo Mails Customers The Wrong Bank Statements
10/19/11 - Wells Fargo Debit Fee Questioned As Bank Records Record Profit
9/15/11 - Harder To Avoid Checking Account Fees At Wells Fargo
9/9/11 - Higher Wire Transfer Fees at Wells Fargo and Citizens Bank - Wire Alternatives
8/16/11 - Wells Fargo To Begin Charging Debit Card Fees In Certain States
7/27/11 - Wells Fargo Target Of Justice Department Probe; Agency Alleges Discriminatory Lending
6/17/11 - Wells Fargo To Stop Making Reverse Mortgages
5/26/11 - New Person-to-Person Payment Venture Launched by Chase, Bank of America and Wells Fargo
5/18/11 - Update On Wachovia-To-Wells Fargo Conversions
4/14/11 - Wells Fargo Is Testing Visa Smart Cards
3/28/11 - Wells Fargo Joins Chase In Cutting Back On Debit-Card Rewards Programs
2/28/11 - Wells Fargo Leads In The Hard Sell
2/9/11 - Nationwide Outage Hits Wells Fargo ATMs
10/25/10 - Wachovia To Wells Fargo Georgia Conversion
8/17/10 - Excessive Withdrawal Fees from Bank of America, Citi, Wells Fargo and Ally
7/27/10 - Wells Fargo Appears to be Slowly Killing Wachovia's Way2Save Program
6/24/10 - Foreign ATM Transactions At Wachovia And Wells Fargo
6/20/10 - TX & KS Wachovia Branches & Accounts Converting To Wells Fargo On July 24
3/9/10 - Wells Fargo $50 Checking Account Bonus in a Few States
2/1/10 - Wells Fargo's New ATMs That Allow Cash and Check Deposits without Envelopes
1/25/10 - Update on Wells Fargo's New Way2Save Program
10/10/09 - Details of Wells Fargo's New Way2Save Program - Big Changes from Wachovia's Way2Save
9/22/09 - Wells Fargo Executive Fired for Partying in Foreclosed Home
8/11/09 - 2.75% 32-Month CD at Wachovia on the East Coast and Other Wachovia/Wells Fargo Deals
12/14/08 - Wachovia Checking Account Bonuses, News, CDs and Other Deals
10/3/08 - Wachovia to Merge with Wells Fargo Instead of Citigroup
9/3/08 - Update on Wells Fargo $50 Checking Account Bonus
8/18/08 - $50 Checking Account Bonus at Wells Fargo
11/4/07 - $50 Checking Account Bonus at Wells Fargo - No DD Requirements in Some States
2/14/07 - Wells Fargo's Free Online Trades

13 Year Customer Told To Take A Hike


Been using Wells Fargo for thirteen years and never had a problem. But today when I made a deposit I was told at the drive through that starting in September all their accounts are required to have a daily $1500 minimum balance. Great service and friendly reps when you have a problem but I guess this bank is just for the better-offs now. The average Joe that lives pay check to pay check should look elsewhere. I'm closing my personal and business account next week once I find another bank. I've been using them for 13 years and my family has for three generations. I guess that don't mean anything in this day and age anymore.

I Was A Happy Wachoiva Customer, WF Is S***

I was a happy Wachovia customer for several years.  Since the transition to Wells fargo it has been nothing but problems.  They love to take your money.

To start off, i never had any problems with bill pay with Wachovia.  My rent was scheduled for the 3rd every month but then the transition happened on the 28th of July and somehow the dates of my payments were changed due to their error.  So little to my knowledge my rent check wasn't sent out on time and I incurred a $100 late fee thanks to their flawed system which they didn't reimburse me for.

Also I began to notice that bill pay was taking the money out of my account before the scheduled date.  This really made me mad.  So I called their customer service to find out why they were taking the money out of my account before the date.  They told me that Wells Fargo takes their bill pay out 5 days before the day it's due.  That's great for them that now they have 5 days to play around with my money, and F*** me over on over-draft fees.

Then there was another problem that I noticed today.  I had transfered $24 to my other checking account whenI had $25 available at that time.  I noticed today that I was charged an overdraft fee for the transfer I made and for ATT (another bunch of scum bags) taking out too much money ($130.25).  I called to find out why I was being charged an overdraft fee for the transfer when I had the funds available at that time.  They began to tell me bull s*** about how the ATT transaction was posted at the time that I made the trasfer.  This didn't make sense to me so after asking some more question to three different people, I FINALLY got to the real reason of the overdraft fee which was that they take out the larger items first and then the smaller ones so they can F*** you even more.  Even though that was not the order that it actually happened. At the end of the conversation the man asked if he resolved the reason for my call even though he told me I didn't qualify for a reversal of my overdraft fee.  Hell no you didn't resolve S***!

To summarize Wells Fargo is a PIECE OF S***!!  And a bunch of thieves.  Stop taking my damn money.

Go to a credit union immediately.

12 Year Customer Has Enough

I opened my account with Wells Fargo in Jan 1999, although it may still have been NorWest then. It was free checking, then they started charging for the cancelled checks sent with the statements. I finally got tired of paying that, and just got copies. Then I opted for online statements only. I hadn't really  had too many problems with them, other than a lack of common sense in their lobbies - I got so tired of waiting in line to deposit my check (my employer did not have direct deposit), while morons got up there and said, "Do you have a pen?" and proceeded to waste 20 minutes filling out their stuff that should have already been filled out - they have several places to do it BEFORE you get up there. I went off on one of the tellers about it one time and they finally put a sign up to have your stuff ready by the time you get to the teller. But then I got direct deposit and didn't have to deal with it.  I did notice that they changed tellers quite frequently. So a year or so ago I got a check from Paypal for $149.94. I filled out my deposit slip (correctly) and went through the drive thru. I didn't look at my receipt until a couple of days later - they had deposited the check as $194.49. So I went online to see if they had corrected it (you would think they would not have balanced at the end of the day), but nope. So I emailed them to make the correction and that if Paypal gave me any trouble, they were in for it. About a week later I received a letter in the mail acting as though THEY had caught the error, and is if it were MY fault, not theirs, and they had taken the trouble to correct it. Nowhere did they say sorry, or thanks for notifiying us. But...I let it go.

Then I get an important notice - Effective Sept 12, my "free checking" is no more. I will have to keep $1500 at all times (so that WELLS FARGO can have access to and play with MY money - but I can't), OR, I will have to have at least one $500 direct deposit per "billing cycle." Since I only get paid once per month, and it may be on the 24th, 25th, or 26th - or who knows, maybe on the 23rd, 27th or 28th - I'm sure they could finagle that so that I would miss their "billing cycle" and I would get a charge - supposedly $7.00 but they will reduce it by $2.00 if I set up "online statements for this account." Which apparently they didn't notice I ALREADY HAVE.

Then, a couple of weeks ago, I went to get some cash out of the ATM drive thru. However, there were 5 cars ahead of me and I thought it would be quicker to write a check and go through the regular lanes. I put my check and my card in, (still 5 cars at the ATM), and wait. And wait. And wait. Finally they send the check back and tell me that I have to endorse the back of my own check, so that THEY can then endorse it. Whatever. So, I remember I have an $11.00 check from ebates and go ahead and deposit that. And I wait. and wait. and wait. Meanwhile, the 5 cars at the ATM are long gone. People are coming and going while I sit there. Strangely,  no one EVER gets in line behind ME. The girl on the monitor tells me it will be "just a moment" but they are waiting on other people, NOT ME. I get on the speaker and ask "How long is just a moment?" I've been sitting there 25 MINUTES. She then tells me that she had trouble "scanning" my check but she has called her supervisor and it should be "just a moment." I tell her that is ridiculous and she should have informed me of this a lot earlier. She doesn't care, says the supervisor is there and she will have my stuff out to me. 5 minutes more - I'm about to go inside the bank and cuss them out - she does not come on the monitor and say thanks or anything - she send my cash and my deposit slip - but NOT my ATM card. I'm sitting there looking at my cash and dep slip, and I press the button. Another girl comes on and says, "I have your cash right here!" What? I have my cash in my hand. I tell her I need MY CARD.  I have to to send the plastic case back and WAIT again. NEVER AGAIN WELLS FARGO. Hire people with a brain next time, and quit charging me for the privilege of YOU using MY money. I've opened a free checking account with a community bank. I hope EVERYONE leaves Wells Fargo and their money-grubbing, incompetent management. 

No Flexibility

I exchanged $31 worth of Euros at the Wells Fargo Windy Hill branch in Marietta Ga. Of that $31 I exchanged $6 in Euro coins without a problem.  I was given a receipt and US cash. 1 week later I was called and told that the bank did not exchange coins and the teller should not have accepted them. They asked me to drive back to the branch (15 miles away from my house) to pick up the coins and that my account would be debited. Mistakes happen and I was not upset at the teller for making a mistake. What I can not understand is that the branch manager did not have the autonomy to make a decision based on customer service. I work in a customer service environment and if any of my employees or myself made a $6 mistake I would write it off in a second. It is insulting to call a customer and ask them to drive 15 miles for a small mistake that was made by your company! I don't care about the $6. I do care that my financial institution is unable to make a mistkae right.

I have been thinking about leaving Wells Fargo for a credit union and this just pushed me over the edge!




Data for Q4 2013

Wells Fargo Bank consists of multiple companies with separate FDIC numbers. Click on an FDIC number to view the health for that company:

3511 - Wells Fargo Bank, National Association
5146 - Wells Fargo Bank South Central, National Association
13718 - Wells Fargo Bank Northwest, National Association
25890 - Wells Fargo Bank, Ltd.

Institution Health

Texas Ratio


The Texas Ratio is an indicator of how much funds a bank has available compared to the total value of loans considered at risk. As of December 31, 2013 Wells Fargo Bank had $21.89 billion in non-current loans and owned real-estate with $150.06 billion in equity and loan loss allowances on hand to cover it. This gives Wells Fargo Bank a Texas Ratio of 14.59% which is above average. Any bank with a Texas Ratio near or greater than 100% is considered at risk.

Texas Ratio Trend


The Texas Ratio for Wells Fargo Bank decreased slightly from 18.74% as of December 31, 2012 to 14.59% as of December 31, 2013, resulting in a positive change of 22.16%.This indicates that the balance sheet and financial strength for Wells Fargo Bank has improved slightly in recent periods.

Deposit Growth


In the past year, Wells Fargo Bank has increased its total deposits by $101.14 billion, resulting in 10.17% growth for the year. A strong track record of growth is an indicator of consumer confidence and the bank's ability to strengthen its balance sheet. The growth Wells Fargo Bank has shown is excellent.



Both FDIC and NCUA consider capitalization levels of banks and credit unions to be of high importance. Higher capitalization allows for a greater buffer when cover loans that may fail in the future. Wells Fargo Bank has $1373.6 billion in assets with $150.06 billion in equity, resulting in a capitalization level of 10.92%, which is above average.

Institution Statistics

FDIC Certificate #3511
Year Established1870
Primary RegulatorOCC
Assets and Liabilities
Assets$1.37 trillion
Loans$776.38 billion
Deposits$1.10 trillion
Equity Capital$137.64 billion
Loan Loss Allowance$12.42 billion
Unbacked Noncurrent Loans$18.05 billion
Real Estate Owned$3.84 billion
Historic Data - December 2012
Assets$1.27 trillion
Equity Capital$133.66 billion
Loan Loss Allowance$14.23 billion
Unbacked Noncurrent Loans$18.05 billion
Real Estate Owned$3.89 billion
Profit Margin - Quarterly
Net Interest Margin3.4%
Return on Assets1.46%
Return on Equity13.94%
Interest Income$41.80 billion

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Wells Fargo Bank has 6,296 locations. Click to view all Wells Fargo Bank locations.