Wells Fargo Bank is a publicly traded bank that operates as a subsidiary of Wells Fargo & Company, one of the largest financial holding companies in the world. The bank is one of the largest in the United States as measured by assets as well as deposits. With tens of millions of customers, thousands of retail branches and tens of thousands of ATMs, the bank’s presence is recognized in every state. It offers personal, small business, and commercial banking products and services, in addition to wealth management and investing advising.
On its personal banking side, Wells Fargo offers checking, savings, Money Market, Certificate of Deposit (CD) and IRA accounts, in addition to mortgage and consumer loans. One of its most popular checking account options comes with a debit card, as well as a monthly service fee unless minimum balance requirements are met. The bank pushes its student checking account in a combo package with its savings account to encourage saving, and Wells Fargo partners with colleges to provide students the ability to use its debit card for both on and off campus transactions. Savings account options come with minimal interest rates on basic savings, retirement savings, and even retirement savings accounts. Money Market accounts offered by the bank have a minimum daily balance requirement and come with very low interest rates. CDs are available in term lengths ranging from 3 to 58 months and a step up CD provides a way to increase the rate on a 24-month CD every 6 months for the life of the product.
A private bank is also available to provide customers wealth planning and trust solutions that are tailored to specific investor needs and goals. On its small business side, Wells Fargo offers loans and credit, business insurance, and merchant services like payment processing and tax help.
Wells Fargo Bank online banking is a secure banking platform on which customers can open and manage their accounts. The web-based system provides the ability to complete tasks like Bill Pay, money transfers, online brokerage, account activity viewing, direct deposit, and check image viewing. A mobile website (wf.com) provides an optimized Internet solution for customers to access their accounts from a web browser on any capable device. Mobile banking apps are also available and provide a more sophisticated way to bank on the run from various smartphone and tablet devices.
Wells Fargo Bank was originally established as the Crocker-Citizens National Bank in 1870, before transitioning to its current name in 1986. Since that time, the bank has rapidly acquired many financial institutions and divisions to become one of the largest companies in the world. Wells Fargo corporate headquarters are located in San Francisco, California, while Wells Fargo Bank is headquartered in Sioux Falls, South Dakota. The bank operates through thousands of branches located through the United States.
Been using Wells Fargo for thirteen years and never had a problem. But today when I made a deposit I was told at the drive through that starting in September all their accounts are required to have a daily $1500 minimum balance. Great service and friendly reps when you have a problem but I guess this bank is just for the better-offs now. The average Joe that lives pay check to pay check should look elsewhere. I'm closing my personal and business account next week once I find another bank. I've been using them for 13 years and my family has for three generations. I guess that don't mean anything in this day and age anymore.
I was a happy Wachovia customer for several years. Since the transition to Wells fargo it has been nothing but problems. They love to take your money.
To start off, i never had any problems with bill pay with Wachovia. My rent was scheduled for the 3rd every month but then the transition happened on the 28th of July and somehow the dates of my payments were changed due to their error. So little to my knowledge my rent check wasn't sent out on time and I incurred a $100 late fee thanks to their flawed system which they didn't reimburse me for.
Also I began to notice that bill pay was taking the money out of my account before the scheduled date. This really made me mad. So I called their customer service to find out why they were taking the money out of my account before the date. They told me that Wells Fargo takes their bill pay out 5 days before the day it's due. That's great for them that now they have 5 days to play around with my money, and F*** me over on over-draft fees.
Then there was another problem that I noticed today. I had transfered $24 to my other checking account whenI had $25 available at that time. I noticed today that I was charged an overdraft fee for the transfer I made and for ATT (another bunch of scum bags) taking out too much money ($130.25). I called to find out why I was being charged an overdraft fee for the transfer when I had the funds available at that time. They began to tell me bull s*** about how the ATT transaction was posted at the time that I made the trasfer. This didn't make sense to me so after asking some more question to three different people, I FINALLY got to the real reason of the overdraft fee which was that they take out the larger items first and then the smaller ones so they can F*** you even more. Even though that was not the order that it actually happened. At the end of the conversation the man asked if he resolved the reason for my call even though he told me I didn't qualify for a reversal of my overdraft fee. Hell no you didn't resolve S***!
To summarize Wells Fargo is a PIECE OF S***!! And a bunch of thieves. Stop taking my damn money.
Go to a credit union immediately.
I exchanged $31 worth of Euros at the Wells Fargo Windy Hill branch in Marietta Ga. Of that $31 I exchanged $6 in Euro coins without a problem. I was given a receipt and US cash. 1 week later I was called and told that the bank did not exchange coins and the teller should not have accepted them. They asked me to drive back to the branch (15 miles away from my house) to pick up the coins and that my account would be debited. Mistakes happen and I was not upset at the teller for making a mistake. What I can not understand is that the branch manager did not have the autonomy to make a decision based on customer service. I work in a customer service environment and if any of my employees or myself made a $6 mistake I would write it off in a second. It is insulting to call a customer and ask them to drive 15 miles for a small mistake that was made by your company! I don't care about the $6. I do care that my financial institution is unable to make a mistkae right.
I have been thinking about leaving Wells Fargo for a credit union and this just pushed me over the edge!
Wachovia was pretty flexible for such a big bank. They offered awesome retail business banking services. I was using Wachovia's Custom Business Checking that provided a checking account, one no min business money market and up to five no min crown accounts.
Wells Fargo killed those off. They now demand a min balance in the business money market account (which they call business savings). In addition I was using a totally free business checking account for a low volume project. Well now Wells Fargo demands $1500 min. Plus they have now killed off the linked personal accounts are demand $4000 min for each.
While I maintain more than is need I find these changes in terms totally unacceptable! This bank is anti-business and anti-consumer. Plus they have VERY backward systems. For example in a business account you can't even setup recurring transfers from checking to credit lines you have to CALL IN! In this day what the heck is that?
This is a backwards thinking unfriendly bank. I know I am looking at pulling ALL my business and personal accounts out. The question for me isn't IF but WHEN. I am comparing two banks in my area BB&T and Suntrust which are far more friendly and offer MUCH better terms and services than this mega monster bank. I can't WAIT to get as far as possible from this bank. I would run if I were you.
The Texas Ratio is an indicator of how much funds a bank has available compared to the total value of loans considered at risk. As of September 30, 2013 Wells Fargo Bank had $22.98 billion in non-current loans and owned real-estate with $150.94 billion in equity and loan loss allowances on hand to cover it. This gives Wells Fargo Bank a Texas Ratio of 15.23% which is above average. Any bank with a Texas Ratio near or greater than 100% is considered at risk.
The Texas Ratio for Wells Fargo Bank decreased slightly from 19.82% as of September 30, 2012 to 15.23% as of September 30, 2013, resulting in a positive change of 23.17%.This indicates that the balance sheet and financial strength for Wells Fargo Bank has improved slightly in recent periods.
In the past year, Wells Fargo Bank has increased its total deposits by $94.62 billion, resulting in 9.93% growth for the year. A strong track record of growth is an indicator of consumer confidence and the bank's ability to strengthen its balance sheet. The growth Wells Fargo Bank has shown is excellent.
Both FDIC and NCUA consider capitalization levels of banks and credit unions to be of high importance. Higher capitalization allows for a greater buffer when cover loans that may fail in the future. Wells Fargo Bank has $1328.01 billion in assets with $150.94 billion in equity, resulting in a capitalization level of 11.37%, which is excellent.
|FDIC Certificate #||3511|
|Assets and Liabilities|
|Equity Capital||$137.97 billion|
|Loan Loss Allowance||$12.97 billion|
|Unbacked Noncurrent Loans||$19.29 billion|
|Real Estate Owned||$3.69 billion|
|Historic Data - September 2012|
|Equity Capital||$128.53 billion|
|Loan Loss Allowance||$14.50 billion|
|Unbacked Noncurrent Loans||$19.29 billion|
|Real Estate Owned||$4.07 billion|
|Profit Margin - Quarterly|
|Net Interest Margin||3.43%|
|Return on Assets||1.47%|
|Return on Equity||13.9%|
|Interest Income||$31.26 billion|
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|0.50%||$15k||-||Wells Fargo Health Savings Account|
|0.10%||$25k||-||Wells Fargo Retirement High Yield Savings|
|0.10%||$25k||-||Business High Yield Savings|
|0.10%||$25k||-||Wells Fargo High Yield Savings - Bonus|
|0.05%||$25k||-||Wells Fargo High Yield Savings|
|0.05%||-||-||Wells Fargo Retirement Way2Save Savings|
|0.05%||-||-||Business Market Rate Savings - Bonus|
|0.03%||-||-||Business Market Rate Savings|
|0.01%||-||-||Wells Fargo Way2Save Savings|
|0.05%||-||-||Wells Fargo Money Market Savings - Bonus|
|0.03%||-||-||Wells Fargo Money Market Savings|
|0.50%||$5k||-||58 Month CD Special|
|0.50%||$5k||-||Business 58 Month CD Special|
|0.45%||-||-||Business 60 - 71 Month CD|
|0.45%||-||-||Business 72 - 144 Month CD|
|0.35%||-||-||Business 48 - 59 Month CD|
|0.30%||$5k||-||Business 39 Month CD Special|
|0.30%||$5k||-||39 Month CD Special|
|0.25%||-||-||Business 36 - 47 Month CD|
|0.21%||$2,500||-||24 Month Step Rate Bonus CD|
|0.20%||$5k||-||26 Month CD Special|
|0.20%||$5k||-||Business 26 Month CD Special|
|0.16%||$2,500||-||24 Month Step Rate CD|
|0.16%||$1k||-||24 Month Businesss Step Rate CD|
|0.15%||-||-||Business 24 - 35 Month CD|
|0.10%||$5k||-||Business 9 Month CD Special|
|0.10%||$5k||-||9 Month CD Special|
|0.05%||$2,500||-||3 Month CD|
|0.05%||$2,500||-||6 Month CD|
|0.05%||$2,500||-||1 Year CD|
|0.05%||-||-||Business 3 - 5 Month CD|
|0.05%||-||-||Business 6 - 11 Month CD|
|0.05%||-||-||Business 12 - 23 Month CD|
|0.05%||-||-||Business 1 - 2 Month CD|
|0.50%||$2,500||-||58 Month IRA Special|
|0.50%||$2,500||-||58 Month Roth IRA Special|
|0.50%||$2,500||-||58 Month SEP IRA Special|
|0.45%||-||-||60 - 71 Month IRA|
|0.45%||-||-||72 - 144 Month IRA|
|0.45%||-||-||60 - 71 Month Roth IRA|
|0.45%||-||-||72 - 144 Month Roth IRA|
|0.45%||-||-||60 - 71 Month SEP IRA|
|0.45%||-||-||72 - 144 Month SEP IRA|
|0.35%||-||-||48 - 59 Month IRA|
|0.35%||-||-||48 - 59 Month Roth IRA|
|0.35%||-||-||48 - 59 Month SEP IRA|
|0.30%||$2,500||-||39 Month IRA Special|
|0.30%||$2,500||-||39 Month Roth IRA Special|
|0.30%||$2,500||-||39 Month SEP IRA Special|
|0.25%||-||-||36 - 47 Month IRA|
|0.25%||-||-||36 - 47 Month Roth IRA|
|0.25%||-||-||36 - 47 Month SEP IRA|
|0.21%||$1k||-||24 Month Step Rate Bonus IRA|
|0.21%||$1k||-||24 Month Step Rate Bonus Roth IRA|
|0.21%||$1k||-||24 Month Step Rate Bonus SEP IRA|
|0.20%||$2,500||-||26 Month IRA Special|
|0.20%||$2,500||-||26 Month Roth IRA Special|
|0.20%||$2,500||-||26 Month SEP IRA Special|
|0.16%||$1k||-||24 Month Step Rate IRA|
|0.16%||$1k||-||24 Month Step Rate Roth IRA|
|0.16%||$1k||-||24 Month Step Rate SEP IRA|
|0.15%||-||-||24 - 35 Month IRA|
|0.15%||-||-||24 - 35 Month Roth IRA|
|0.15%||-||-||24 - 35 Month SEP IRA|
|0.10%||$2,500||-||9 Month IRA Special|
|0.10%||$2,500||-||9 Month Roth IRA Special|
|0.10%||$2,500||-||9 Month SEP IRA Special|
|0.05%||-||-||3 - 5 Month IRA|
|0.05%||-||-||6 - 11 Month IRA|
|0.05%||-||-||12 - 23 Month IRA|
|0.05%||-||-||3 - 5 Month Roth IRA|
|0.05%||-||-||6 - 11 Month Roth IRA|
|0.05%||-||-||12 - 23 Month Roth IRA|
|0.05%||-||-||3 - 5 Month SEP IRA|
|0.05%||-||-||6 - 11 Month SEP IRA|
|0.05%||-||-||12 - 23 Month SEP IRA|
|0.05%||-||-||1 - 2 Month IRA|
|0.05%||-||-||1 - 2 Month Roth IRA|
|0.05%||-||-||1 - 2 Month SEP IRA|