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Thursday, June 3, 2010 - 10:20 AM

I Opened An Account Online With $50

WTDirect (3 stars)
I opened an account online with $50,000 to get the $500 bonus promo that was offered for a brief period at the end of May 2010. The account setup process was simple, however they said that they would send an email confirmation of the account opening, but I never got the confirmation email. I was able to confirm the trial deposits and the fund transfer into the account went okay. A second problem was that my online account access was not set up automatically, so I could not view what was in my account. When I tried to log in after a week had passed, I would just get a message saying that my login setup would take 1-2 business days. Eventually, I called the bank and they were able to set the login up so I could access my account. The interest rate on this account is lower than what I was getting elsewhere, so once I get the $500 bonus credited, I will move most of the money out to wherever is offering the best rate.
2
AnonymousAnonymous963 posts since
May 9, 2010
Rep Points: 1,953
1. Sunday, July 11, 2010 - 7:35 PM
Had a similar experience with my promotion; however, their customer service is amazing. They are accessible and willing to help out.  Very refreshing in the age of automated customer service.

 

Lou
1
theteachtheteach5 posts since
Jul 11, 2010
Rep Points: 39
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