Avoid At ALL COSTS!

From absolutely horrible customer service, to carelessness, to a huge mess of organization. This place needs to be removed from the public ASAP. There are months where I don't receive a statement, and randomly get a call from collections department. I have filled out an auto debit form for them to auto debit my loan payments, and they completely ignore it and send me to collections. This actually happened on two seperate cases. Their staff barely speaks english and acts as if you are begging them from service. I dont know how this place is still in business but it should be avoided at all costs! They need to get their **** together!