DO NOT BANK WITH WELLS FARGO

We've had a personal checking and a business account with Wells fargo since 1992. At first we loved the free checking accounts and never had a problem at all. But in the past year or two, we have become more & more dissatisfied. Actually, that's not the word I would use today to describe our feelings about this bank. Their customer service has become over-the top friendly in direct proportion to the sneaky fees they zap. All of a sudden there's a "monthly service" fee and a "monthly statement" fee and "it's a rainy day" fee and "it's NOT a rainy day" fee....

When I saw the "monthly service" fee for the first time, I called and asked what it was, and the VERY chummy employee sang, " OH! Would you like me to reverse that for you? I'll be VERY HAPPY to do that! just for YOUUU!" So it was.

I asked her to reinstate my fee free account so I wouldn't have to call again. "OH! blah, blah THIS!" and "double-talk THAT!" Several setences later I tuned out, knowing that my fee free checking days were over. I was right. If I call, they are EAGER to refund the MONTHLY SERVICE FEE but otherwise, they hope & pray I won't notice.

I had to go into a Wells Fargo bank recently to inquire about yet another fee and they now actually have a greeter who stands at the door, and SINGS to you as you enter, "WELL, H-E-L-L-OOOO! WHAT may we DO for you today??? Would you like a LOLLIPOP?! You look like someone who could use a LOLLIPOP!"

DO I have "SUCKER" stamped on my forehead?? Thank you, Wells Fargo happy-greeter-person! I must be a sucker to stay with Wells Fargo. If I survive the "closing your account" fee, the "please don't go away" fee and the "how can we live without you" fee, you'll find me at INGGIRECT.com.