Nothing But Trouble Here! Find Another Bank!!

I would give them zero stars if I could!!!

 

I was with Addison Avenue for years and then they merged with this crappy bank called First Tech Federal Credit Union. That was their first problem. They have the WORST customer service, go through employees like crazy (everytime I go in there are different people), and each time they say they will fix a mess up THEY DID it never actually gets fixed. I have let two mistakes pass and on this third one I can no longer deal with it. I will tell everyone about how terrible this bank is. They haven't reported on one of my credit cards in OVER A YEAR (balances, payments, etc,) I called and emailed in asking that they do this and they said to give them 30 days and it would be taken care of. It has now been 5 months with nothing done. Today they decide to do two transfers when I scheduled one 5 days ago! Now I am overdrafted in one account because the amount and date came out incorrect. They say there is nothing they can do. At this point I am cancelling all of my accounts and making people aware of how bad this place is. Look at another bank! Save your time and money! This place has just okay rates on things anyways!!