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Tuesday, March 9, 2010 - 11:16 AM

They Set Me Up With An Account

Bank of the Sierra (1 stars)
They set me up with an account, I went through all the hoops arranging direct deposit, got the debit cards in the mail, then I get a letter saying that my funding account was "non-transactional". They cancelled the account. There was plenty of money to cover the funding deposit so I called to see if I had made a mistake with the routing or account number. The person on the phone said she could not help me and the only way would be to start from scratch. She said I could communicate via e-mail to the on-line department. I sent an e-mail. No reply. When I called again, another person called transferred me to the on-line department, where I waited on hold a while and then decided to take my business elsewhere. These people are obviously in over their heads.
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AnonymousAnonymous963 posts since
May 9, 2010
Rep Points: 1,952
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