6Month Free Interest Is Not True

We had CertoPro paint our home and used a 6-month interest free/payment free program. When the work was completed we sent a check in the following two weeks for the full amount of the loan. About 30 days later EnerBank sends a payment book to the home. My wife called them and they stated that 29.30 in interest had accrued on the loan. They then state that we did not sign up for an interest free payment plan; yet I have documentation that says welcome to the EZpay plan which their own documentation says is 6months interest free.

29.30 is not going to break the bank, but it is the principal of the matter. I can only imagine if they pull this scam on 50% of the people who use their services this amounts to thousands upon thousands of dollars in free money for them and most people may not even bother to waste time on the phone or keep their documentation. 

Sadly, they have choosen to rip off someone who does not mind putting hours of work to correct their fraud. I live by the quote, for evil to triumph, good people need do nothing. 

I do hope all of you who have issues with this bank will report their business practices with the FTC, the local BBB, contact the contracting agency that uses them, and also file a small claims court complaint to get back any and all money that is due to you.

Fraud has to stop.