Navy Federal CU Service Deserves High Marks

It took less than 60 seconds to open the Member Appreciation Week Celebration Special certificate on the phone this morning. 

Kudos to the CSRs at NavyFed, too.  I have been a member of the credit union for two years.  From the beginning, they have been unfailingly pleasant, polite and helpful whenever I have contacted them.  Even today when they were being inundated with calls on that CD special, the wait time was surprisingly brief and the quality of the service I received from the CSR was as usual.