Back to Bank and Credit Union Reviews
Friday, September 21, 2012 - 9:17 PM
(1 stars)
Worst Nightmare From Hell Credit Union I Have Ever Experienced
Steel Valley Credit Union
(1 stars)I believe larry ,curly , and moe have more common sense of how to run a credit union!!!,They cant even get the title transfered right,I wasted multiple trips driving to cleveland, only to find out that I needed to "pay" for a duplicate copy of my title in my own town, because the releasing loan company electronically sends the title to the title office and Steele Valley never had a second power of attorney release signed to take care of that part of the transaction. (The title office said that that specific loan company "always" does it that way and they should have known that.) In the mean time I am having to borrow a car to drive to work daily because my 30 day tag expired and I could not get my plates without the title. My 3 year old could run an office more efficiently. I wasted a lot of time placing multiple calls only to be ignored, with no answer at all or transferred to another extension leaving a message that was NEVER returned. The worst is yet to come. After wasting a month of running around, getting the run around, and paying out more money than I should have had to, I finally got my plates and thought the rest would go as planned. NOT!!!!! Now I have received a notice that I have a misse payment and a late fee, when I have direct deposit set up through my employer, which has been taken out faithfully, they are to be deducting the payments automatically, and through their own incompetance, they have NOT paid themselves. The should be taking out my payments bi-weekly and they are only taking them out monthly, shorting themselves and blaming me and sending me notices of non-payment and late fees. TALK ABOUT STUPIDITY!!!!! I got this loan to establish credit for myself with this company and now I could be destroying it instead with Steele Valley because of their own stupidity of not paying themselves properly - bi-weekly. I would not recommend Steele Valley to Satin, this hell would be too much for even him.
2
