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Saturday, September 22, 2012 - 8:54 PM

Truth - - WOW

Navy Federal Credit Union (1 stars)
 I was a customer woth this formerly outstanding institution. But BEWARE it has become too big for its britches. I bacame 70.00 behind on a 1500.00 credit line and called to make arrangements. They agreed to them (2 weeksin future). I even paid early by western union. When I deposited 2000.00 in my bank account and put 700.00 toward my credit line it was happily accepted. Imagine my surprise when I was notified that my credit card account was closed, So I called and the rep stated to pay off the credit line in full and they would re-instate it . The closure was because of recent activity on this account. What paying down the credit card ??? Customer NO-service ensued so I immediately withdrew my cash from all accounts. I WAS a customer for 5 years and $70.00 caused all this turmoil. I recommend all military/family close there accounts or suffer the consequences of this institution. USAA is the way to go and is now my choice for loans/creditcards/insurance/checking(free with atm re-imbursement for fees) free checks and a customer service that is freindly/american and glad to be employed.
14
TTTTTTTTTT2 posts since
Sep 22, 2012
Rep Points: 25
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