Too Many Hoops To Join And Get A Credit Card

I applied and got approved for an AFCU credit card two months ago.  However, I was told that I had to become a member before I could actually get the card.  So I completed the on-line membership application and provided another credit card to pay the membership funding fee.  One month later, no credit card arrived and when I called the credit union, they say that they do not have a record of my application although it was done online on their site and they cannot do anything with the confirmation number that I received from them after I completed the application.

This is 2012, it should not be this hard to apply for a credit card and to join a credit union.  They should be able to do better than this.