Thursday, October 11, 2012 - 10:58 AM

QUALITY OF SERVICE

(1 stars)

I had an account in which I deposited cash from rental properties. Chase chose to close my account and also closed my retirement account and credit card. They refused to honor the rewards I had earned on the credit card. I would not recomment Chase to anyone and if you do open an account I would do it with caution.

GARYBERGER1 posts since
Oct 11, 2012
Rep Points: 3

1. Thursday, October 11, 2012 - 2:12 PM

Chase is infamous on closing accounts that are not used as intended. Not clear how you used your account that triggered their closure (e.g., recurring large amount credit card charges to accumulate card reward - churning).

Further, many people at FWF got their forfeited Chase (AARP) credit card reward back via CFPB, FYI.

51hh1,133 posts since
Jan 16, 2010
Rep Points: 5,031