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Friday, October 19, 2012 - 5:46 PM

I Wish I Could Rate 0 Stars

The First National Bank of Layton (1 stars)
I have never in my life had a more terrible experience than what I experienced obtaining a mortgage with this bank. They lied tks me repeatedly about when my loan was submitted to underwriting. My closing date was extended 9 times. I was originally supposed to close on August 9 and ended up closing on Sept 27. The worst part about the entire process is that I received no answers. Overtime I asked a question I was greeted with an "I don't know". At one point when I would suggest going with any other bank. I would go as far as to suggest taking an I O U from a homeless man before going to this bank for a loan.
4
bigdaddybubblesbigdaddybubbles1 posts since
Oct 19, 2012
Rep Points: 4
1. Tuesday, October 23, 2012 - 12:04 PM
First National Bank of Layton strives for timely processing and honest communication with borrowers.  Despite our efforts to provide a great mortgage experience, there are occasionally extended delays.  For this we apologize, and we're sorry we did not earn your appreciation. We remain committed to providing a product that works in your best interest and apologize for any miscommunication on our part. If there is anything we can do to assist you further, please feel free to contact us directly at (801) 727-8120.
1
FirstNatBankFirstNatBank2 posts since
Apr 9, 2012
Rep Points: 2
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