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Wednesday, November 7, 2012 - 5:42 PM

AVOID State Department FCU -- They CHARGE You $2 Even For "Free" Co-Op Atms!

State Department Federal Credit Union (1 stars)
State Dept FCU is BAD for everyday banking if you don't live nearby. They're the ONLY Credit Union I'm aware of that CHARGES YOU AN ATM FEE of $2 TO USE EVEN A CO-OP ATM! Their language (hidden deep in their website that's impossible to find on its own without a google search) says that if you use a Co-Op ATM you won't be charged a "surchage" but you WILL be charged a "nominal" "$2 Transaction fee" for each transaction you do via a Co-Op "surcharge-free" ATM (if it's a non-Co-Op ATM, you'll be charged that $2 Transaction fee PLUS their ATM surcharge PLUS the other bank's ATM surcharge). But even for staying on the Credit Union Co-Op network, they STILL charge you a $2 "transaction fee" for each transaction you do on the "surcharge-free" Co-Op Network.

Wow. That's BAD. So they don't "surcharge" you, they "transaction fee" you instead. I've NEVER heard of this from any other Credit Union doing this, and I belong to 4 of them, and research credit unions all the time. Co-Op ATMs are supposed to be fee-free for credit union members (as long as it's a Co-Op ATM, and the credit union is on the Co-Op ATM network). Not here. That's just scummy.

I was considering opening an account here as well, and perhaps in the future when my current IRA expires, moving it to State Dept FCU. But not anymore. I have no problem banking with institutions not in my area... but I don't like getting charged $2 each time (especially when no other credit union does it) for doing things like deposting or withdrawing money from Co-Op (supposedly surcharge-free) ATMs.

So consider yourself warned, to read the fine print about all the hidden fees they charge. Unless it was an exceptional rate and you never touch the money for years at a time, I'd avoid this place. There's NO reason for them to charge this fee (when sticking with Co-Op ATMs). NO other credit union I'm aware of does this.

AVOID.
4
CUGuy99CUGuy991 posts since
Nov 7, 2012
Rep Points: 4
1. Wednesday, November 7, 2012 - 6:11 PM
Thanks for reporting on this hidden fee. That is the first time I've seen a credit union charging members for using CO-OP network ATMs.

I searched SDFCU's website and found some information on this hidden fee at this SDFCU webpage. There does seem to be a way of avoiding this fee.


How do I avoid SDFCU ATM transaction fees?
Although you will not incur a surcharge fee, you may be charged a nominal $2.00 transaction fee when using a CO-OP Network ATM unless you earned Flexpoints in the previous 45 days by: 
  • Paying a bill through online Bill Pay.

  • Using an SDFCU credit card;  or

  • Using an SDFCU debit card in signature transactions

9
KenBDGKenBDG5,146 posts since
Nov 29, 2009
Rep Points: 117,062
2. Saturday, December 8, 2012 - 1:08 PM
Is it confirmed that to open an basic share sav and ckg acct?
1
frank10bfrank10b3 posts since
Dec 8, 2012
Rep Points: 5
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