Terrible, Just Terrible.....

It's all been said already in the low scoring reviews that have already been written, but I'll add to them since First Niagara is JUST TERRIBLE!  I was with my small, local bank (East Penn Bank) for around 13 years and never had a single issue.  They were bought out by Harleysville National a few years ago.  They instituted very few changes, so my banking experience remained the same, positive.  

Then First Niagara took over..... oh man :(  Nothing but problems from the start.

- All of my local wonderful longtime employees, gone.
- Transactions were messed up immediately after takeover.
- My checking account type, was changed without authorization.
- They raised all existing fees.
- They added MORE fees for things that never had fees before.
- When I moved, I had to give them my new address 3 times before it was actually in correctly.
- Today I got a letter stating that they're raising their fees AGAIN, & now charging for my account type.
- Their online banking, when compared to other large banks, is definitely not up to par.
- They're a major financial institution, yet no smartphone banking apps.

I could go on & on.  First Niagara as a whole is just terrible, a large financial bank with absolutely NONE of the perks of being with a large Bank.

STAY FAR FAR AWAY of First Niagara!