They Will Find A Way To Take Your Last Dollar

 

I have been a loyal customer since 1973 - ran at least a million through their hands.  Put several hundred thousand in IRA CD’s paying 2% (wow golly) 2 years ago- upon maturity this month, l I asked, in an effort to be loyal,  if they had any rates above 1% - advised could get 1.5% at another institution – could they match? But other than a John trying to pitch the same old annuity dong they had a zero competitive CD offering.  So. I advised the folks at the Bayside branch they should expect authorization to transfer all but around 35k (which I still hoped would find some offering from FSB - still trying to be loyal) to another institution.  They did 2 transactions which involved a signature, check and a licked envelope and promptly charged me $25 each.  Considering the **** poor rates and non-existent service they offered - I found this offensive. Spoke to John Buran's office (CEO) –tons of  lip service - got my branch rep – agreed they should have waived but powerless - finally got a call from a very rude  Donna Fluddy from the Bayside branch ....who I later found out was an administrative assistant (that’s a secretary folks) – guess the branch manager was very  busy doing something.  She quickly  advised ALL banks charge a fee for an institution to institution transfer – WRONG -  I advised I have never been charged - Capital 1, Ridgewood, Bank of America and Fidelity to name a few....again lots of lip service so .....BUYER BEWARE - since at some point you will probably need to move money from this bank and it is much more desirable to do a bank to bank transfer - they will hit you up for money – calling it a FEE - -  Translation - $25 for taking your money out of their Bank – they don’t like that - sort of a penalty you don’t deserve - they forgot you kept a ton of cash for them to use while they paid you less than inflation.

 

Remember when Banks actually cared about customers?  FSB is the reason we despise Banks and Bankers

 

I wish I could rate them less than 1 star