1. Saturday, November 24, 2012 - 9:42 AM
At the bottom of the bank's rate sheet there are two notes: "date of last change 10/1/12" (which indicates a change to any of the rates) and "rates accurate as of 11/1/12". Whenever the change occurred, it was apparently not communicated to you as an accountholder. Unfortunately that lack of communication happens frequently.
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