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JPMorgan Chase Jumped To First In Customer Survey, While Rivals Fall Back

Tuesday, December 11, 2012 - 5:40 AM
From Reuters
JPMorgan Chase & Co jumped to first in a U.S. customer satisfaction survey, as its three biggest rivals, including perennial leader Wells Fargo & Co, posted a decline in their scores.

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1
Ken TuminKen Tumin5,469 posts since
Nov 29, 2009
Rep Points: 125,077
1. Tuesday, December 11, 2012 - 11:10 AM
Right!  I was told by the manager at Chase that they are a "People" bank and stay open later than other banks.  I told him I would rather them have regular hours and give us higher interest rates!  If they really were a "People" bank they would give their people better than the rock bottom interest they do!  Their 10 year CD rate has dropped so low it is a joke!  I use it for my checking mainly.  It certainly isn't a bank I look to for decent CD rates.
4
paoli2paoli21,372 posts since
Aug 10, 2011
Rep Points: 6,010
2. Thursday, December 13, 2012 - 3:43 PM
BTW, I just returned from my local Chase Bank and their 10 year CD is still giving just 1 %!  What customers can possibly be satisfied with that!  I wouldn't go out 10 years on a CD anyway but if the 10 year is that low, who wants to even know what the lesser years are giving! 
1
paoli2paoli21,372 posts since
Aug 10, 2011
Rep Points: 6,010
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