Lien Release

I paid off a loan to ONB bank and left instructions as to where to forward the lien release.  ONB certainly cashed my check and utilized my funds to close out their loan with their consumer.  However, it took me numerous attempts, multitudes of calls and endless headaches to actually receive the lien release from them.  It EVEN took an unnecessary trip from MY consumer to the bank to pick up the lien release.  If you are paying off a loan to this institution, please prearrange a receipt of the lien release prior to giving them money.