Gone Downhill, Bad Service.

I had accounts with this bank for over 20 years.  When I moved to a larger city where there weren't any branches I kept the account open until they opened branches in my new city and then they became my primary bank again.  Unfortunately the service wasn't as good.  My nearest branch was closed on Saturdays.  I once went in to ask for a new check register and the associate did not know what that was.  The associates at the bank did not know how to cash out my CDs and did so incorrectly.  I had both a checking and savings at this bank and they were to transfer money from my savings to cover any checks and did not so instead I got slapped with numberous fees.  My checking account didn't get any interest so I tended to keep most of my money in savings until needed.  They failed to put a stop payment on a check as I requested and then charged me several fees on the same transaction.   Then when I went to close out the account they told me I couldn't due to one of their errors.  Sadly after more than 20 years there I took my business elsewhere.