Friday, December 14, 2012 - 12:32 PM

Disappointed!

(1 stars)

MidWestOne's online access for business falls very short in several areas:

No ability to access even the web version via mobile device, let alone a mobile app.
Compatibility issues with anything other than Internet Explorer 6. Currently, most people use Internet Explorer 9 or 10. Also no compatibility with Chrome.
Inability to view much historic transactions other than in an electronic statement. MidWestOne only allows businesses to export transactions to Excel or a 3rd party such as Quicken for the most recent month. This isn't very conducive for the need to review the fiscal year of transactions.
Unwillingness to work with business customers to find alternatives around shortfalls.

Needless to say, MidWestOne falls short with their business online access, making managing a business hard with MidWestOne.

JimThorne1 posts since
Dec 14, 2012
Rep Points: 4

1. Tuesday, December 18, 2012 - 8:37 AM

We apologize for our services not meeting your needs. We are constantly evaluating enhancements for our business online banking products. Our current business online banking service is supported in several major browsers and allows the download of account history for the current and previous account statement cycles. If you wish, please feel free to contact us to discuss your concerns in more detail and we would be glad to help.

MWOBank1 posts since
Dec 18, 2012
Rep Points: 1