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Friday, December 21, 2012 - 9:54 AM
(1 stars)
Should Have Listened To My Mom
TCF National Bank
(1 stars)I went back to TCF after having issues with Bank of America. For a while I was happy, but now I am not.
They seem to post transactions at their own will. Then even when everything shows a positive balance - they charge NSF fees for items that still allow for positive balance.
I called and asked why this happened - and the representative did some double talk. That basically reminded me of the double talk I received from the rep. from Bank of America.
I know double talk when I hear it. But now I have to pay up my account because of the double NSF fee charges I received from them.
But be warned - if you go through the same thing, do NOT expect any help. I wanted to fight the fees, but they said there was nothing I could do. There should always be a chance to fight fees if the customer feels they are not right.
Just think before you chose TCF. My mom told me they were probably going to **** me over (like they did before), but I wanted to give them another chance - to prove her and myself wrong.
That was a mistake, cause my Mom was correct it seems.
They seem to post transactions at their own will. Then even when everything shows a positive balance - they charge NSF fees for items that still allow for positive balance.
I called and asked why this happened - and the representative did some double talk. That basically reminded me of the double talk I received from the rep. from Bank of America.
I know double talk when I hear it. But now I have to pay up my account because of the double NSF fee charges I received from them.
But be warned - if you go through the same thing, do NOT expect any help. I wanted to fight the fees, but they said there was nothing I could do. There should always be a chance to fight fees if the customer feels they are not right.
Just think before you chose TCF. My mom told me they were probably going to **** me over (like they did before), but I wanted to give them another chance - to prove her and myself wrong.
That was a mistake, cause my Mom was correct it seems.
5
3. Tuesday, January 1, 2013 - 5:16 PM
I used to be with Wells Fargo too. I switched to Credit Unions, and will never go back. My credit union treats me fantastically. They have eight branches, but with the service center network (www.creditunion.com) they basically have several thousand branches. I would recommend a credit union to anyone.
It seems that there just isn't such a thing anymore as a good bank that also has more than one dinky location.
I used to be with Wells Fargo too. I switched to Credit Unions, and will never go back. My credit union treats me fantastically. They have eight branches, but with the service center network (www.creditunion.com) they basically have several thousand branches. I would recommend a credit union to anyone.
2

