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Wednesday, December 26, 2012 - 10:15 PM
(2 stars)
Stay AWAY, FAR AWAY For Real Estate Loans
Bank of Internet USA (2 stars)I have done numerous real estate loans and refinances over the years with no problems and every loan I have done always closed within 30 days. My recent Refi with this outfit took over 45 days (I have FICO over 820 and over 60% equity in the property!). It was an awful experience that was handled by very incompetent people.
I finally got the loan closed by emailing some higher ups in the company and just attached a series of emails I received from the processor which showed how incompetent she was.
Yes, I got a great rate with lower than typical fees but next time I will pay a little more for competent service. Surprised that Costco has them as a recommended company, shame on you Costco!
I finally got the loan closed by emailing some higher ups in the company and just attached a series of emails I received from the processor which showed how incompetent she was.
Yes, I got a great rate with lower than typical fees but next time I will pay a little more for competent service. Surprised that Costco has them as a recommended company, shame on you Costco!
4
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