Awful, AWFUL, AWFUL!!!

I have had numerous CDs amounting to a substantial amount of money with Discover and only in the last 6 months have things gotten really bad with them.  I have contacted customer service several times and gotten perfunctory replies that did not address any of my concerns.  They have NO customer service.  They lie about this in all of their ads and promotions and also lie about having "great" rates.  I sense that there are some real problems with this bank and it may be that they just don't want to deal with consumers any longer, at least in the CD market.  So I will NEVER buy another  CD from them and strongly urge anyone reading this stay away from this bank.  BTW, I had to give one star because there was no option for to give no stars.