I Drove 3 Hrs To Roswell To Open A True Checking Account And I Was Denied

I drove 3 hrs to Roswell to open a True Checking account and I was denied.  The vice president said that since they are a community bank, they only serve people in their community.  I wish they told me that when I was inquiring over the phone. So I went to First American Bank (community bank) across the street and opened a rewards checking for 5%.  Bank of Southwest has no clue in banking business.