Happy Client

I have banked with Charlotte State Bank for over ten years.  I moved to Sarasota County eight years ago and consider the forty mile drive, when necessary, more than worth it.  In 2006 my elderly mother was terminally ill and I spent a great amount of time with her at the hospital.  During one of the many emergencies in 2006 my insurance payment was due to come out of my account and I needed to make a deposit to cover it.  I called the bank to explain that I was (again) at the emergency room with my mother and would be unable to make the deposit in time.  A live customer service representative assured me making the deposit the next day would be fine and any over-draft fee would be waived. 

I am grateful to have not just a bank but a bank where computers are there for my covenience and I can always reach a real live human being just as easily.  I spend way too much of my life trying to navigate through automated phone systems.  I am glad my bank isn't one of them!!  Charlotte State Bank is my "home town bank" no matter which town I make my home in.

 

P. Confessore

Satisfied Customer