Thursday, January 24, 2013 - 12:46 PM
Worst BankUS Bank N.A.
I came here because I hate this bank. I've had them for a long time now and have finally had it. They have litterally the worst sytem in place. I tried to set up an account to transfer money to a friend of mine who needs it by today. Should be simple, but then they asked me for this random activation code that you have to call into their office to reiceve. It gives you a phone number next to where you need to input the activation code, but the phone number goes to their general business line, so after waiting for someone to get to me, they have to transfer me and I have to wait there for someone to get to me. After getting the activation code, be sure to enter it in perfectly the first time because if you don't or if you mistake the activation code for a different number (like the cvvr code on you card) you'll be kicked from the site and will have to wait a whole 24 hours to call them back and get another stupid code because the activation code expires.
Assuming a human might have the ability to speed this process up, I called them back, had to hold, was transfered, had to hold, was transfered again, told specifically, "Oh, this is above my pay grade", transfered again, and then finally told, "We have no control of that 24 hour time period. There is nothing we can do, you have to wait."
I have to wait? It's a computer, there should be some way for someone to override the system like any normal computer so that I can get what I need without waiting 24 **** hours.
This was the final straw. I'm done with US bank. I would rather keep money under my mattress.
1. Friday, January 25, 2013 - 8:28 AM
I used to have problems with this bank too. And a lot of people did, just have a look http://www.****edconsumer.com/reviews-by-company.html
2 posts since
Jan 25, 2013
Rep Points: 2