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Thursday, January 24, 2013 - 2:28 PM

Started A Studend Account For My Granddaughter

Wells Fargo Bank (1 stars)
Started a studend account for my granddaughter in Oct 2012 - completed all the paperwork.  The service fee was 3.00 - on my statement, it showed they were charging me 7.00.  I went into the bank and spoke to teller.  They said they needed her student ID, we gave it to them and they reversed the charges.  I'm still being charged the 7.00 fee because their policy changed in Nov 2012.  Do you think the teller knew this?????  I called and was told - to bad, to sad.  I'm closing all my accounts.  This is not the type of bank I want to bank with.  Reminds me of that commercial about banks
2
makwatkinsmakwatkins1 posts since
Jan 24, 2013
Rep Points: 2
1. Thursday, January 24, 2013 - 7:07 PM
I think you should look at the requirements for the particular acct. you opened for your grandchild and see if you are meeting them. I can see the $3.00 fee acct. and the $7.00 fee acct. and each has a specific set of conditions to maintain them. Banks have been known to shift customers to an acct. if they fail to meet minimums.
1
klinkklink73 posts since
Dec 8, 2012
Rep Points: 188
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