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Thursday, January 24, 2013 - 7:37 PM

This Needs To Be ZERO Stars. HORRIBLE HORRIBLE HORRIBLE!!!!!!!

Navy Federal Credit Union (1 stars)
According to the recent Customer Service Rep that I just spoke to today, they can contact third parties in order to contact me. Actually that is not true. Georgia State Law clearly states that they CAN NOT contact any third parties.

 

On top of this they dont seem to want to call me about my credit card payments until 7 or 8 pm at night, when I am spending time with my family. RUDE!!!!!!! I have asked them several times not to contact be after 5 pm, and they still violate my request. They are also extremely rude in the customer service ascpect of this business. They also have been known to freeze my other accounts in order to get payment on the credit card account.

 

I would tell anyone thinking about going with this "great company" to NOT do it. STOP NOW and just slap yourself for even thinking about going with Bank Of America's evil twin.

 

Hope they enjoy hearing from my lawyer.

 
2
Tabikatt16Tabikatt161 posts since
Jan 24, 2013
Rep Points: 2
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