1. Wednesday, May 26, 2010 - 4:24 PM
Re Mike, #460. Good to hear your feedback. Woud be nice if Citi actually could give the same info to two different people.
I have both the Citi Platinum Dividend Select card, as you do, and the AT&T Universal Card, as you do. I have not gotten any letter about the AT&T card so far.
They specifically told me the Platinum Dividend Select card was being phased out and will no longer be offered. They specifically said that to merely opt out serves to cancel the card as the Platinum Dividend Select will no longer be offered -- and that was presumably why they were converting now. I am now wondering if the issue is incomplete info - as you may opt out now, and your card will continue as-is, but only until the card is eliminated in a couple months when it otherwise would have been converted.
I will contact them again -- as I, too, would prefer to stay with the Platinum Dividend Select card; they wouldn't let me, although they would let me let it be canceled instead of converted. I will post what I learn after that contact. I hope you are right and I can just stay with what I now have. I think I will make a point of talking to a supervisor.
I note, at their Web site, they still list the Platinum Dividend Select card as being offered. But I also note, they do not even list the World Mastercard as something that exists.
I have both the Citi Platinum Dividend Select card, as you do, and the AT&T Universal Card, as you do. I have not gotten any letter about the AT&T card so far.
They specifically told me the Platinum Dividend Select card was being phased out and will no longer be offered. They specifically said that to merely opt out serves to cancel the card as the Platinum Dividend Select will no longer be offered -- and that was presumably why they were converting now. I am now wondering if the issue is incomplete info - as you may opt out now, and your card will continue as-is, but only until the card is eliminated in a couple months when it otherwise would have been converted.
I will contact them again -- as I, too, would prefer to stay with the Platinum Dividend Select card; they wouldn't let me, although they would let me let it be canceled instead of converted. I will post what I learn after that contact. I hope you are right and I can just stay with what I now have. I think I will make a point of talking to a supervisor.
I note, at their Web site, they still list the Platinum Dividend Select card as being offered. But I also note, they do not even list the World Mastercard as something that exists.
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