I was at a branch at 11:15 ET today and immediately after her greeting, the teller apologized and told me she might not be able to complete the transaction because their servers had been going up and down for the last hour.
Just tried logging on a few moments ago and got this message:
Our site is temporarily unavailable. We know your banking is important and appreciate your patience.
Can we help you find other ways to access your account?
- Go to a Bank of America ATM—get recent account activity and balance information, make transfers between Bank of America accounts or pay your Bank of America credit card
- Visit a banking center—we can help you with any banking need
The greeting from a CSR at the 1-800 number was "Thank you for calling Bank of America, please call back in an hour". She stated server problems were the reason, and that there was no estimated time for resolution.
Sometimes a server outage is just a server outage, but given the number of hacker attacks that have been disclosed lately, it's suspicious to me that two big FIs have prolonged server outages in the same week.