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Friday, February 1, 2013 - 7:23 PM

Optum Health Bank Gives Away A Customers $10832.45 To Someone The Don't Know

OptumHealth Bank, Inc. (1 stars)
From March 3 2013 thru March 28 2013 Optum Health Bank released $10832.45 out of my Health Savings Account

to foreign companies with out my authorization for purchases made by someone who they don't know. I only became aware of this on 01/31/2013 when I called them about the 1099-SA I received in the mail that showed $8826.70 was distributed out of my account. The customer service agent I reached at the number on the back of my Savings Card directed me to Optum Health Bank's web site and had me create an account so that I could look at the Statements on line.This was my first time on the site and my first  time looking at transaction statements. I'm so upset

with this Bank for its negligence and the lack of concern for my welfare.The rest of the facts concerning this crime and

Optum Health Banks response to it will be on going and I will be posting my story everywhere possible.The word needs to get out that this Bank has no clue about fraud prevention , security of deposits and customer  service. When any resonable person who looks at these 91 transactions in 19 days over 3500 miles away from my home in  foreign countries for non medical purchases red lights should have been flashing in thier fraud department.The rest of this story will come after I hear from thier Fraud Department.

 John Lahm

410 493 7191

 
3
jlahm5255jlahm52551 posts since
Feb 1, 2013
Rep Points: 3
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