Tuesday, February 5, 2013 - 2:38 PMDeceptive Bank
USAA Bank 
(
1 stars)
I attempted to refinance a loan and after telling them time and time again of issues which I identified they would not fix the errors. They even went as far as to tell me it was alright to let my homeowners insurance lapse. When the loan didn't go through I was assessed something called 'Forced Insurance" by the orginal mortgage holder. In the end it was evident they were just attempting to push the loan through regardless of the issues which I brought up. They were deceptive and yes, they straight out lied in an attempt to get me to sign the paperwork. They have refused since to even publish a similar review to this one on their site.
1
jricher1 posts since
Feb 5, 2013
Rep Points: 1
1. Tuesday, February 5, 2013 - 4:43 PMI'm trying to understand what "issues" could be involved when attempting to apply for a new mortgage. Were their issues with the old one that needed resolving before applying?
Having just gone through this with USAA, my experience was quite pleasant except for a minor glitch which was solved in minutes on the same day I closed.
1
klink73 posts since
Dec 8, 2012
Rep Points: 190