Good For Simple Savings Accounts

I have had 3 savings accounts with Ally for just over a year. I have the accounts set up to do transfers to and from three accounts at other banks (checking and brokerage). Never had any issues. Transfers take one day if I initiate the transfer through my USAA account, 2 days if I do the transfer from Ally. Never had a reason to call customer service so cannot comment on that side of things. The website is very easy to use and laid out well.

Only complaint is the fluctuating interest rates. In the year I have been there they have been all over the place. They do still remain competitive though so it has not been worth the effort to move my money elsewhere.

If you just need a simple savings account, where you can wait a couple of days to get your money, Ally is great.