AWFUL !!! AWFUL !!! ZERO RATING

Theresa whom works at this bank in Carrolton is HORRIBLE!!!! I was on the phone with her for a straight 1/2 hour begging her to release the hold she put on my account that caused my account to go negative and not have money what so ever for several days. This hold was put on there because of a delinquent account I had 5 YEARS AGO!!! Of 120.00 that was done through Gilmer Bank that became Community Southern Bank. I then opened a savings account that I have had for 4 years - in great standing - and they decided to randomly withdraw 130.00 from my current account because they just happen to discover this all of a sudden 5 yrs later. I completely forgot about this Fee actually until I pulled my credit the day before they did this to me. It was not like I was not going to pay it off once I was able to... but atleast send me a letter of some sort to warn me that this will be happening! Dont make someones account negative all of a sudden out of no where! I am unable to get gas, or do anything - and I have a 1 yr old - single mom - and now have to wait Friday in order to get any money... UNBELIEVABLE!!!