DRAINED MY CHILDREN's ACCOUNT

My husband and I were with Fairwinds for over 15 years when we decided that it was safe to finally open saving accts for our 2 boys. A couple years went by and my boys account had close to an about $200 each, until one day I asked for a receipt so I could combine my boys' saving accts together. But then in one acct there was $60 & $70 in the other acct left in my boys' savings. I asked for an explanation and the so call manager @ Fairwinds in Osceola told me they charged my boys accts $5.00 a month because the mailing address under my boys' accts was never changed. This is the same manager & bank who knew me and my family everytime we go in there but yet they couldn't tell us that we needed to change the mailing for my boys. What made it so wrong was the the fact that the mailing address had been changed for me & my husband though my boys' acct were directly under my acct. The manager said she couldn't refund my boys money because everytime they sent the statements to our mailing address for the boys' the statements were RETURN to sender. What in the world? I was very upset and closed all of our accts on the spot since the manager rather steal from children's accts then to correct mistakes that they made.