NYU FCU - Smooth Sailing With My Refinance

I was a mortgage broker for many years and now overseeing a small banking institution.  NYU FCU's processing of my home refinance was executed without a hitch; from the application to closing, the process and the people were excellent.  This is coming from someone who has experienced the issues that often arise in todays mortgage application process. 

NYU FCU reviewed the initial application, we had a few exchanges of documents and questions, locked the rate, appraisal and shortly there after we were ready to schedule. Took about 2 months - typical.  I spoke to representatives no more than twice over the course of the loan review process. The key to a successful experience with mortgage applications is cooperation and understanding on both ends; provide the lender exactly what they ask for, and HELP the underwriter understand your financial and personal situations; do not leave it up to the underwriter to figure it out. 

Rate was excellent, fees were nothing out of the ordinary.  Prior to closing we had a clear understanding of the figures and it took no more than 45mins to close.   

Thank you

Anthony G.