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Saturday, March 2, 2013 - 3:46 PM
(1 stars)
Awful Banking Experience
BB&T
(1 stars)College student here. BBT customer for 3 months.
BBT does nothing to help you out. Fines left and right. Don't have enough funds in checking, but have enough in savings? That's cool, but let's charge exorbitantly high fines to transfer money from one to the other. Don't have enough funds in savings, but have enough in checking? That's cool too, but we don't transfer from savings to checking, so we'll have to charge you an overdraft fee.
Want to call BBT support for account help? Nah, there'll be a one and a half hour wait while Brenda has lunch at 4pm.
Think online support will help? Let's beat around the bush for 2 weeks and not ever really answer the original question.
Seriously BBT? Get your **** together. I'm done with you.
BBT does nothing to help you out. Fines left and right. Don't have enough funds in checking, but have enough in savings? That's cool, but let's charge exorbitantly high fines to transfer money from one to the other. Don't have enough funds in savings, but have enough in checking? That's cool too, but we don't transfer from savings to checking, so we'll have to charge you an overdraft fee.
Want to call BBT support for account help? Nah, there'll be a one and a half hour wait while Brenda has lunch at 4pm.
Think online support will help? Let's beat around the bush for 2 weeks and not ever really answer the original question.
Seriously BBT? Get your **** together. I'm done with you.
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