Don't Try To Get A Copy Of A Past Statement Without Paying $$$$$

I thought I was saving a tree and saving the institution money by going to "paperless" checking.

When the time came that I needed some back statements, I found out only TWO months are kept on their server!!!

Are you kidding me???   AND after 15 years of banking with them it will cost me $3 a page (that about $15 per statement) and $30/hr "research' fee.

TALK ABOUT HORRIBLE CUSTOMER SERVICE!!!!!!

This really is the final straw - it will be a big headache to switch everything over, but I'm done!