Mortgage Service

I gave them 1 star because 0 was not an option.  If anyone is even considering getting a mortgage through mountain america please stay completely away.  I would not wish the headache they have caused us on anyone.  You can not believe anything they say.  First when we went to close on our loan, they had made a mistake and one of the draw lines for our construction shouldn't have have been there.  We had used the money that we thought was available.  If I had known the money wasn't really available, I would have made changes to my house.  It was there mistake, but they did not care,  I had to pony up 19K that I did not have in order to close the loan.  Since I had no choice, I ended up going into my 401K.  It has been nothing but a nightmare since.  Everything from customer service to you name it is terrible.  Another thing if these people tell you something on the phone I suggest you get it in writing.  The bottom line is if anyone reading this review goes on with mountain america for a mortgage, then you deserve every bit of headache coming your way.