Really...Zero Stars

O my god... worst customer service ever! Called with simple questions regarding ATM fees.  Woman was rude, tranferred me TWICE to extentions with only voice mail.  The second call just got cut off, so three attempts total.  We haved lived in the Doral area 3 months, and this is far and away the worst service I have received at any business.  (You'd expect a bank to be a little more professional wouldn't you?)  I only wish I had gotten her name so I could report her to a supervisor (of course she said it way to fast, and with the tone of "why are you bothering me")  Needless to say we will not be seeking any loans or other services from this branch.